Senior Business Systems Analyst
Would you like to influence the way Akamai's business is operating using data driven decisions?
Do you enjoy working with globally distributed, diverse pool of stakeholders and supporting them with your expertise?
Join our dynamic Enterprise Applications team
Akamai excels in customer service and customization across the Order to Cash cycle. Streamlining enterprise applications to drive growth and savings.
Partner with the best
As a Senior Business Systems Analyst, you'll work in a global environment and contribute to enterprise application systems. You will own the responsibilities of business analysis end to end. You'll come up with innovative solutions for business problems and coordinate with development teams to implement them.
As a Senior Business Systems Analyst, you will be responsible for:
Partnering with stakeholders to elicit, analyze, and document detailed functional and non-functional requirements for business success.
Create clear, comprehensive requirements artifacts including BRDs, FRDs, use cases, user stories, process maps, and data flow diagrams.
Collaborating with cross functional teams and support end-to-end implementation of enterprise applications by managing scope, risks, and dependencies.
Facilitate prioritization sessions, sprint planning, backlog grooming, UAT planning, execution, and sign-off, ensuring defects are tracked and resolved prior to deployment.
Analyze business challenges and opportunities to recommend technology and process solutions aligned with organizational goals.
Adapt swiftly to evolving business needs, technologies, and organizational priorities with a proactive, solutions-first and an agile delivery mindset.
Demonstrate experience working within Agile/Scrum delivery frameworks with proficiency in tools such as JIRA, Confluence, Azure DevOps, or equivalent.
Do what you love
To be successful in this role you will need to:
5 to 7 years of progressive, relevant experience as a Business Analyst or Business Systems Analyst.
Minimum 5 years of experience managing complex, cross-functional projects through full end-to-end implementation lifecycles.
Hands-on experience leveraging AI tools for business analysis tasks — including documentation drafting, analysis acceleration, and insight generation.
Demonstrated experience working within Agile/Scrum delivery frameworks with proficiency in tools such as JIRA, Confluence, Azure DevOps, or equivalent.
Strong working knowledge of SDLC methodologies, business process modeling, and data analysis techniques.
Leverage good strategic skills to map future business processes while maintaining a professional business attitude and awareness.
Excel in written and verbal communication to effectively collaborate with business and IT stakeholders.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.
We are happy to discuss flexible working options in this role, please discuss your requirements with the recruiter when you apply.
Working with us
At Akamai, we’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you’ll thrive here.
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
Akamai Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.
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Leave & Time Off Breadth — Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
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Parental & Family Support — Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
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Retirement Support — A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.
Akamai Technologies Insights
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What We Do
At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!
Why Work With Us
Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.
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