Senior Business Systems Analyst

Posted Yesterday
Raleigh, NC, USA
In-Office
127K-142K Annually
Senior level
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
Creating better technology the open source way
The Role
Lead end-to-end planning, design, and deployment of business systems solutions. Analyze and optimize production systems, define project scope and risks, translate business needs into technical specs (data mapping, APIs), produce documentation and presentations, facilitate stakeholder alignment, perform deep-dive data analysis, and capture user feedback to drive improvements.
Summary Generated by Built In

*Telecommuting role to be performed anywhere in the U.S.

Identify, create, and facilitate changes by conducting business and process analysis at a complex level, focusing on quality deliverables and data management. Act as liaison between technical and non-technical groups, creating clarity on requirements and next steps.

What You Will Do:

  • Facilitate the end-to-end planning, design, and deployment of new solutions to architect the master action plan for each project phase.
  • Analyze and guide maintenance and improvement to the performance of existing solutions in production.
  • Secure formal alignment with key stakeholders to define project boundaries (In-Scope/Out-of-Scope), identify critical risks and dependencies, and establish the definitive roadmap of actionable items.
  • Convey new technology innovation requirements to internal teams responsible for delivery of those services.
  • Produce advanced presentations and technical documentation for an audience consisting of associates across various functions and levels of the business.

What You Will Bring:

  • Bachelor's degree (U.S. or foreign equivalent) in Economics, Business Administration, or related field and four (4) years of experience in the job offered or related role.
  • Must have two (2) years of experience with: performing gap analysis of legacy architectures and workflows to pinpoint structural bottlenecks, including quantifying technical debt and engineering scalable optimizations that eliminate operational redundancies; eliciting, documenting, and managing detailed business and functional requirements using industry-standard methodologies (Agile, Waterfall, or Hybrid); translating high-level business needs into technical specifications and artifacts, including but not limited to, data mapping, API documentation, and process mapping diagrams; communicating complex system and process issues in simple and understandable terms, and delivering analysis to support strategic decisions; utilizing Database Management and Data visualization tools to perform deep-dive data analysis, ensuring data migration and integration accuracy across distributed databases; Agile/Scrum, including converting vague business requests into highly granular user stories with well-defined acceptance criteria; facilitating collaborative sessions with cross-functional teams to align technical roadmaps with corporate strategic goals; and designing and implementing mechanisms to capture, aggregate, and categorize user feedback from diverse sources including database logs, support tickets and direct stakeholder interviews.

#LI-DNI

The salary range for this position is $126,818 - $141,630/year. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply. 

Skills Required

  • Bachelor's degree in Economics, Business Administration, or related field (U.S. or foreign equivalent) and four (4) years of relevant experience
  • At least two (2) years performing gap analysis of legacy architectures and workflows, quantifying technical debt and designing scalable optimizations
  • At least two (2) years eliciting, documenting, and managing detailed business and functional requirements using Agile, Waterfall, or Hybrid methodologies
  • At least two (2) years translating high-level business needs into technical specifications and artifacts, including data mapping, API documentation, and process mapping diagrams
  • At least two (2) years communicating complex system and process issues simply and delivering analysis to support strategic decisions
  • At least two (2) years utilizing Database Management and Data Visualization tools for deep-dive data analysis and ensuring data migration/integration accuracy across distributed databases
  • At least two (2) years working in Agile/Scrum, converting vague business requests into granular user stories with defined acceptance criteria
  • At least two (2) years facilitating collaborative sessions with cross-functional teams to align technical roadmaps with corporate strategic goals
  • At least two (2) years designing and implementing mechanisms to capture, aggregate, and categorize user feedback from logs, support tickets, and stakeholder interviews

Red Hat Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Red Hat and has not been reviewed or approved by Red Hat.

  • Healthcare Strength Healthcare coverage is presented as comprehensive, spanning medical, dental, and vision along with life and disability coverage. Access to HSA/FSA options and broadly positive reception of health benefits support the view that healthcare is a core strength.
  • Leave & Time Off Breadth Time-off offerings are described as generous, with substantial PTO for new hires plus additional recharge days and an end-of-year shutdown for many non-critical roles. Paid volunteer time, holidays, sick days, and supportive expectations around taking time off reinforce the breadth of leave benefits.
  • Strong & Reliable Incentives The rewards package includes performance bonuses and a recurring quarterly bonus program tied to company and individual performance. Availability of ESPP participation further adds to incentive pathways beyond base pay.

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The Company
HQ: Raleigh, NC
20,000 Employees
Year Founded: 1993

What We Do

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Why Work With Us

Red Hatters freely exchange different viewpoints, contribute ideas, and solve problems together. Our love of collaboration, accountability, a sense of community, and a measure of autonomy combine to create a powerful force that fosters innovation and makes Red Hat a great place to work.

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