Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Support and enhance Oracle Health (Cerner) PharmNet functionality
- Configure and maintain medication dictionaries, formulary setup, dispense rules, and charging workflows
- Support the end-to-end medication management process, including:
- Medication ordering (CPOE)
- Pharmacist verification
- Dispensing
- Medication administration (BCMA)
- Medication reconciliation
- Configure and optimize PowerPlans, PowerOrders, PowerForms, and medication-related clinical decision support
- Support pharmacy and medication safety workflows, including alerts, duplication checks, and allergy interactions
- Troubleshoot and resolve medication-related incidents and perform root-cause analysis
- Participate in upgrades, domain moves, integrated testing, UAT, and go-live support
- Collaborate closely with pharmacy staff, clinicians, nursing, and revenue cycle teams
- Develop and maintain functional documentation, workflow diagrams, and configuration guides
- Support training and adoption for pharmacy and clinical end users
- Ensure configuration aligns with patient safety standards, regulatory requirements, and organizational policies
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Bachelor's degree in Pharmacy, Healthcare Informatics, Information Systems, or related field (or equivalent experience)
- 4+ years of hands-on experience with Oracle Health (Cerner) integrated bedside technology
- Experience supporting pharmacy verification, dispensing, and administration processes
- Deep technical expertise in integrated bedside technology and enterprise medical device connectivity, including deployment, configuration, troubleshooting, and lifecycle support of hardware and software integrated with the EHR via the iBus Platform. Solid understanding of bedside clinical systems such as physiologic monitoring, fetal monitoring, anesthesia devices, digital room displays, and patient observation solutions
- Proven ability to ensure reliable device integration, accurate clinical workflows, and system stability in a front-line support role across a multi-hospital health system
- Solid understanding of medication workflows within acute care environments
- Knowledge of medication safety, formulary management, and medication lifecycle
- Solid analytical, communication, and problem-solving skills
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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Skills Required
- Bachelor's degree in Pharmacy, Healthcare Informatics, Information Systems, or related field
- 4+ years of hands-on experience with Oracle Health (Cerner)
- Experience supporting pharmacy verification, dispensing, and administration processes
- Deep technical expertise in integrated bedside technology and enterprise medical device connectivity
- Solid understanding of medication workflows within acute care environments
- Solid analytical, communication, and problem-solving skills
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
