Company: CGL
Department: IT Solutions Del Life and Creditor
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: This role operates in English.
Additional Information: This role is currently vacant
The Opportunity:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.
Our Information Technology team aspires to be a leader in applying technology to power business strategies. We connect concepts with solutions to create value and efficiencies for our clients, employees, and communities. Our success is driven by our skilled and diverse team who are passionate about excellence, innovation, and agility.
As the Senior Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team responsible for translating concepts and requirements into client focused and effective system-based solutions. You will contribute to complex and diverse initiatives through formulating and defining system scope and objectives based on both user needs and a comprehensive understanding of the applicable business applications.
Technologies you have experience with:
You have working knowledge of Agile, Acceptance Test Driven Development or Test Driven Development (ATDD/TDD).
At least one of the Guidewire suite of products - PolicyCenter, ClaimCenter, or BillingCenter, with preference to PolicyCenter
JIRA, JIRA Service Desk and Confluence or similar tools.
How you will create impact:
- Facilitating discussions with business partners to collect, document, and validate detailed analysis of business functions, rules and processes required for highly complex projects.
- Guiding the assessment and selection of technical design solutions, acting as intermediary between the team and the Business stakeholders.
- Performing detailed data analysis, data modeling, mapping and flow to support system functionality, integrations and conversations.
- Developing the user acceptance test plan, strategies and leading the overall testing activities for medium to large initiatives.
- Leading the continuous improvement of the Business Systems Analyst (BSA) practice through research, devising improvements, establishing more efficient processes and providing guidance to other team members.
To join our team:
- You have five years of experience in Information Technology or a related field.
- You have completed post-secondary education in Information Technology or a related discipline.
- You have advanced knowledge of Agile practices, SDLC methodologies, processes, and tools as well as project planning methodologies and Lean process improvement tools and techniques.
- Having work experience in an Insurance Environment is an asset.
How you will succeed:
- You influence change and are committed to continuous improvement, in order to exceed client expectations.
- You leverage critical thinking skills to identify problems and proactively propose solutions.
- Your strong communication skills allow you to clearly convey messages.
- You’re an effective team player who shares knowledge to support our peers.
What you need to know:
- You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
What’s in it for you?
- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.
Salary information
Expected salary range $72,847 to $121,411
Salary placement
The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.
Incentive/Variable pay
Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.
Skills Required
- Minimum five years of experience in Information Technology or related field.
- Post-secondary education in Information Technology or a related discipline.
- Advanced knowledge of Agile practices, SDLC methodologies, project planning methodologies, and Lean process improvement tools and techniques.
- Working knowledge of Acceptance Test Driven Development (ATDD) or Test Driven Development (TDD).
- Experience with at least one Guidewire product (PolicyCenter preferred; ClaimCenter or BillingCenter acceptable).
- Experience using JIRA, JIRA Service Desk and Confluence or similar tools.
- Work experience in an insurance environment.
- Role operates in English (English language proficiency).
- Successful candidates will be subject to a background check as a condition of employment.
What We Do
As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations. We are rooted in the idea that together, we are stronger, safer, and more resilient. Our vision to be a catalyst for a sustainable society is reflected in everything we do, including our community investment programs, strategic partnerships, and active volunteerism. We champion and fund the development of community-oriented co-operatives and social enterprises, invest for positive impact, and work hard to contribute to communities across Canada by supporting financial literacy, mental health, flood safety, and sustainability initiatives and programming. With over 600 locations across the country, over 6,000 employees and a dedicated financial advisor network of over 2,500 licensed insurance representatives, we remain true to our roots: putting the needs of our clients and our communities first. Our response to COVID-19 As an essential service, we took immediate steps to ensure the health and safety of our people, clients, and communities. We’re following the direction of Health Canada as we roll out a phased return to corporate and local offices across the country. If you have applied for a posted role, a recruiter will be in touch with an update. Currently, all interviews are being conducted remotely.
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