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About the Role:
As a Senior Business Systems Analyst, you will engage in advanced system analysis and work closely with stakeholders to drive improvements in our IT infrastructure. You’ll be responsible for significant contributions to project goals and system enhancements, ensuring seamless integration and optimized performance and quality. You will be pivotal in ensuring our products meet the highest standards of quality.
Responsibilities:
• Conduct comprehensive evaluations of system requirements and enhancements.
• Lead the translation of business requirements into technical documentation.
• Create and maintain complex documentation for system functionality.
• Oversee and conduct user and system testing with general supervision.
• Develop advanced user manuals and training programs.
• Manage database maintenance and updates independently.
• Coordinate and monitor project schedules and milestones.
• Provide expert-level system troubleshooting and user support.
• Analyze feedback and data to suggest and implement process changes.
• Deliver detailed presentations and reports to senior stakeholders.
• Design, execute, and document complex test cases.
• Perform in-depth root cause analysis of defects.
• Propose and drive improvements in QA processes and standards.
Skills:
• Analytical Skills: Advanced skills in comprehensive requirements and system analysis.
• Communication Skills: Advanced skills in stakeholder communications.
• Documentation: Mastery in creating and maintaining complex technical documents.
• Project Management: Competent in managing project timelines and deliverables.
• SQL: Advanced proficiency in SQL for database management.
• Problem-Solving: High-level troubleshooting and resolving issues.
• Technical Understanding: Extensive understanding of diverse system architectures.
• Collaboration: Strong team collaboration and leadership in coordination.
• Analyze requirements, test, and integrate application components to ensure that system improvements are done accurately with highest quality
• Utilize established project standards, procedures and quality objectives
• Continuous Improvement: Proactive in enhancing QA processes.
• Experience with Agile and SCRUM
• Fluency in Dutch and English language.
• Hybrid working is among the possibilities for you, whereby you will work 2 days a week at the office in Deventer and at times when it is desirable for you and/or colleagues because it leads to better results.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
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What We Do
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide.
Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
