Senior Business Solution Architect

Company:Mercer

Description:

Marsh is seeking a Senior Business Solution Architect to join Business Client Support organization. In this role, you will be responsible for developing high quality business solutions in Agile context that deliver valued business outcomes and informed decisions. Build sustainable and repeatable capabilities that support delivery of the highest standards of service and execution. Understand and refine the Target Operating Model for the business. Research and monitor the external landscape to identify developments and translate them into operational implications for the company (e.g. regulations impacting business operations, documentation standards and change management methodologies).

What can you expect?

• To drive optimisation of operating models across MMB, align them to best practices and realise benefits in terms of reduced costs, enhanced revenues, better controls and improved client satisfaction
• Track progress on efficiencies globally and report them to Senior Leadership.
• To lead complex solution design and guide teams on adopting global solutions.
• To lead complex change projects in multiple countries in collaboration with the development and roll out of new end-to-end technology.
• To identify areas of improvement within the business processes, systems and user experience for the short term with minimal investment.
• To work as part of a multi-disciplinary Agile team to design and deliver high quality business solutions.
• To manage global stakeholders and teams in a robust manner to drive proposed change
• To build capabilities in business solution architecture practice and to enhance own & and team’s expertise.
• Be a trusted advisor to Global, Regional and Country Leadership.

What is in it for you?

Discover what's great about working at Marsh and McLennan Companies – from the opportunities that our size brings, to our commitment to our communities and understanding the benefits you’ll receive. We are four businesses with one purpose: helping companies meet the challenges of our time.

As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organisation. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe, which is dedicated to helping clients manage some of the world's most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference.

Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion, Corporate Social Responsibility, and sustainability demonstrate our commitment to stand for what is right.

As a Marsh and McLennan Company colleague, you will also receive additional benefits such as:

• A competitive salary
• Employee friendly policies
• Health care and insurance for you and your dependants
• Healthy Work life balance
• A great working environment
• Flexible benefits packages to suit your needs and lifestyle
• Future career opportunities across a global organisation

We will count on you to:

• Lead solution design for large and complex engagements.
• Independently facilitates global workshops and acts as consultant to business functions.
• Expert within core role with broad knowledge of business functions and Target Operating Model.
• Provides guidance and peer reviews the work of team members.
• Understand the global insurance marketplace
• Develop solutions in partnership with Global and Regional Functional Leaders and ensures adoption of global standards around process, operating model and user experience.
• Communicate clear and effectively with senior level management

What you need to have:

• Minimum 7 years’ experience as a Solution Lead or Business Analyst.
• 5+ years’ experience in Insurance or Financial Services.
• Experience as lead in process blueprinting, digital transformation in global setup.
• Experience in leading design/ implementation of automation/ platform solutions.
• Experience with Agile, Six Sigma and Lean principles preferred.
• Insurance or Financial Industry Experience preferred.
• Effective communication and leadership skills.
• Excellent stakeholder management, relationship building, influencing, and negotiation skills.
• Fluent in English orally and in writing and preferably Spanish.
• MBA degree or equivalent.

What makes you stand out?

• Strong understanding of global insurance marketplace and latest technology solutions being adopted
• Demonstrated ability to facilitate large groups across multiple disciplines
• Influencing senior stakeholders to drive change across the organization
• Proven leadership to mentor and guide junior members of the team
• Coming up with creative solutions to business problems

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with Section 40.2 of the Royal Legislative Decree 1/2013, of 29 November, approving the Consolidated Text of the General Act on the Rights of Persons with Disabilities and their Social Inclusion, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees up to the point of undue hardship as required for the individual’s particular restrictions and limitations.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.