If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Position Overview:
The Business Resiliency program provides strategic direction for Business Continuity & Crisis Management (BC/CM) planning, training, testing, and execution across SECU, in support of the Operational Risk Management framework. The program’s objective is to support business efforts to identify business processes, document process details, and establish recovery strategies to facilitate the restoration of operations following an impacting event that may result in a business process disruption.
The Senior Business Resiliency Analyst will have a critical and visible role providing support for SECU’s BC/CM Program for assigned departments. The annual program routines to be executed include Business Impact Analysis, Business Continuity Plan updates, BC process assurance / quality assurance reviews, BC Testing, CM Support, BC Projects Deliverables, and Archer Administration support.
The successful candidate will need to support the overarching operational risk efforts to ensure that business services and capabilities remain operational, planned recovery efforts meet business expectations, appropriate communications to stakeholders are conducted, and financial and reputation loss is minimized. Responsibilities include supporting the Operational Risk Management Archer modules which provide access and user support for data collection, analysis, and reporting.
Essential Responsibilities:
- 45% - Business Impact Analysis & BC Planning: Collects data and provides analysis of key BC metrics to assist in the development of BC plans across SECU as directed by BC/CM Leadership. Use data to identify risk areas and recommend strategies to mitigate. Collaborate with BC Plan Owners, BC Plan Coordinators, and Business Process Managers to assign and review RTO/PRO values and develop recovery strategies.
- 25% - BC Testing: In support of the BC/CM Leadership, work with business leaders to execute critical process testing to ensure plans are appropriate and effective. Make recommendations to adjust plans based on testing feedback and results.
- 25% - BC Quality Assurance Execution & Archer Administration: In support of the BC/CM Leadership, execute annual process assurance and quality assurance reviews. Continuously evaluate plans for opportunities for enhancement. Responsible for completing reporting requests across the Operational Risk Management organization as requested by the BC/CM Leadership. Facilitate access, program functionality, data collection, analysis, and reporting within Operational Risk Management Archer modules.
- 5% - Crisis Management Support: Assist BC leadership with responding to incidents and crises.
Required Education & Experience (Knowledge, Skills, & Abilities):
- Bachelor’s degree or in lieu of degree, 5+ years of experience within a risk management discipline in the financial services industry.
- 3+ years of experience with program execution in Risk Management, Audit Services, Security, or related discipline. Demonstrated experience with providing department-level consulting and program execution support.
- Experience communicating program requirements, deliverables, and status reporting to department-level planning.
- Demonstrated evidence of the ability to work independently and take accountability for decision making that aligns with business objectives.
- Microsoft Office proficiency
Preferred Education & Experience (Knowledge, Skills, & Abilities):
- Experience participating in Business Continuity Program execution, specifically following the FFIEC Business Continuity Management model. Evidence of successful participation by positive Audit and Regulatory examination results.
- Business Continuity Industry Certification (ABCP, CBCP, CBCI)
- Credit Union risk management experience
- Archer Platform experience
Job Environment & Physical Requirements:
This is a hybrid position requiring two days per week in the Raleigh, NC office. Office setting with physical proximity to other employees. Some background noise from other employees, copy machine, and telephone. Position requires extensive computer work and telephone usage.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
Skills Required
- Bachelor's degree or, in lieu of degree, 5+ years of experience within a risk management discipline in the financial services industry
- 3+ years of experience with program execution in Risk Management, Audit Services, Security, or related discipline
- Experience communicating program requirements, deliverables, and status reporting to department-level planning
- Demonstrated ability to work independently and take accountability for decision making aligned with business objectives
- Microsoft Office proficiency
- Experience participating in Business Continuity Program execution, specifically following the FFIEC Business Continuity Management model
- Business Continuity Industry Certification (ABCP, CBCP, CBCI)
- Credit Union risk management experience
- Archer Platform experience
SECU Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SECU and has not been reviewed or approved by SECU.
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Retirement Support — Immediate 100% vesting and a 200% employer match on employee 401(k) contributions from 1–5% of pay (up to a 10% employer match) stand out. This level of support is described as unusually rich among financial‑services employers.
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Leave & Time Off Breadth — 11 paid holidays plus 16 floating‑holiday hours, paid parental and caregiver leave, bereavement and volunteer time, and PTO that can reach 32 days per year with carryover up to 280 hours. These provisions provide predictable time off and flexibility across life events.
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Healthcare Strength — Medical (PPO or HDHP) with HSA/FSA options, dental including a minor‑child orthodontia option, and vision are available for employees and eligible dependents. Employer‑paid basic life/AD&D and short‑term disability, with subsidized long‑term disability, add robust income protection.
SECU Insights
What We Do
Even though we're North Carolina's largest credit union, we're still just "people helping people." We currently serve over 2.6 million members through more than 270 branch offices - and growing! Members have 24/7 access to account services from over 1,100 ATMs, as well as via phone, our website, and the SECU Mobile App. Since 1937, we've provided financial services to employees of the State of North Carolina, public boards of education, and employees of associations formed for the benefit of State employees, as well as their immediate family members. We are the trusted provider of financial services for millions of members. And, according to Forbes Magazine, we're the best credit union in North Carolina. State Employees' Credit Union (SECU) is an Equal Housing Opportunity lender and federally insured by NCUA. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
