Senior Business Program Manager

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Minneapolis, MN, USA
In-Office
Fintech • Payments • Financial Services
The Role

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Provides operational support and analysis to larger ongoing business programs designed to drive results specified in the business strategy. This involves building and sustaining relationships with both internal and external business partners to effectively administer the program, resolve issues, and support ongoing program development. Accountable for identified program specific results. Accountable for implementing and sustaining programs as appropriate.

Key Responsibilities

  • Manage larger, ongoing program execution delivery to meet quality, schedule, milestone and budget commitments. Manage program expectations, scope, risk and changes. Develop and maintains a work plan at the required level of detail which indicates the key dependencies, resources, the time-frame for completion of the project and the key deliverables. 

  • Lead overall planning and governance for the Field Operations and Support program. Facilitate all meetings and their planning and development based upon key topics and collaborate to schedule follow-up meetings as needed. This includes managing meeting schedules, identifying presenters, managing material distribution, and prioritizing topics for numerous field meetings with different audiences, including both Sr. leaders in the field (sales and operations leaders) and Sr. leaders across corporate business lines. Act as the single point of contact for corporate business partners for these meetings. 

  • Provide program and executional support to all advisor channels focused on key priorities, as assigned. Ensure effective program implementation and is accountable for sustaining the assigned programs. Accountable for continual evaluation of program performance against the plan to ensure success. 

  • Ensure the goals, metrics and objectives of assigned large programs are understood and agreed upon with the program sponsorship. Work across various teams to coordinate and integrate plans to ensure effective program execution. Assess business needs and propose enhancements to senior leaders to gain support. 

  • Act as champion for the team and intervene on matters that create roadblocks to individual or organizational success. 

  • Conduct periodic briefings/status updating executive sponsors and program steering committee. Escalate concerns to executive sponsors as necessary.

  • Remote work considered for qualified applicants located outside the Twin Cities.

 
Required Qualifications

  • Bachelor’s degree or equivalent 

  • 7 to 10 years of relevant experience 

  • Possess skills to write to different audiences (including corporate and field) in a way that clearly ties initiatives to how those employees conduct business, resulting in effective and lasting uptake. 

  • Excellent communication and interpersonal skills, including networking, conflict resolution, negotiating, and influencing. 

  • Proven ability to lead, build, influence and maintain strong relationships with key business partners to drive initiatives 

  • Demonstrated program management skills with results. 

  • Ability to assimilate information and connect the dots on varying firm-wide initiatives that affect teaming. 

  • Strong Microsoft Office Knowledge. 

  • Ability and desire to learn new skills and shift priorities/responsibilities to meet the needs of the business.

Preferred Qualifications

  • Experience working with and demonstrating results engaging with AAG/AFIG and/or AFG – familiarity with the field organizations.

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Remote Work

This position is remote.  Any expectations for travel or in-person collaboration will be discussed during the hiring process.  This position is eligible for remote work in these locations: {insert states or region}

Base Pay Salary

The estimated base salary for this role is $107,000 - $147,100 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Exempt

Job Family Group

Business Support & Operations

Line of Business  

INSUR Insurance

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

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The Company
40 Employees

What We Do

RBFCU Wealth Management, The Garner Davis Group is a financial advisory practice of Ameriprise Financial Services, LLC. With a combined 39 years of experience, our team uses a financial planning process designed to help high net worth individuals, families and business leaders help manage their finances and assets. AREAS OF FOCUS • Family Finances • Retirement Planning Strategies • Wealth Preservation Strategies • Investment Management • Retirement Plan Distribution • Social Security Retirement Benefits • Small Business • Business Retirement Plans • Tax Planning Strategies CONNECT WITH US Phone: 979-417-0563 | 512-873-2527 OFFICE LOCATIONS 8300 N MOPAC EXPY, Suite 100, Austin, TX 78759 107 THIS WAY, Suite A, Lake Jackson, TX 77566 1 IKEA-RBFCU PKWY, Live Oak, TX 78233-2792 Please visit http://www.ameriprise.com/social for important rules and disclosures about how you and I can interact on social media

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