The Business Lead Analyst is a senior professional responsible for contributing to directional strategy and serving as a recognized technical authority for a specific business domain. Key responsibilities include staying abreast of industry developments, evaluating their application to the business, and advising on technology and operations. This position requires sophisticated communication and diplomacy skills to effectively guide and influence colleagues and external customers. The work involves complex deliverables that have a direct and significant impact on the overall performance and effectiveness of the business function.
Responsibilities:
- Drive vision for new functionalities including enhancements to our core pillar tools (Risk ID, Risk Appetite, KRI, Limit & Breach).
- Gather and document business requirements.
- Look for and be prepared to pitch/implement AI into workflows in order to simplify tasks and improve outputs
- Develop individual project artifacts as necessary including business requirements Documentation (BRD’s), Functional Requirements Documentation (FRD’s), test planning and scenario documents for user acceptance testing (UAT), project plans as required for all key technical deliveries leveraging AI and JIRA
- Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination and execution of plan within required timelines and to stakeholder quality expectations.
- Providing implementation / post-implementation project support
- Foster and maintain relationships with business stakeholders, support, testing and development team members
- Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Recommended Qualifications:
- 13+ years Experience
- Must be extremely organized, motivated and a self-starter
- Ability to prioritize is key as is ability to juggle several tasks at once.
- Must work well under pressure whilst, enthusiastic, hard-working and positive
- Desire to improve processes leveraging AI where applicable
- Track record as a Business Analyst within the Financial Services/ Banking industry.
- Excellent oral and written communication skills and ability to facilitate discussions
- Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge
- An understanding of and willingness to learn more about AI implementation
- Experience of working with Agile Methodologies and Tools
- Team player and relationship management skills
- Ability to work under pressure and manage tight deadlines
- Ability to learn/understand some technical implications of system design
- Willingness to ask questions, challenge the process and seek out answers
- Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
- Excellent analytical and problem-solving skills
- Knowledge of the SDLC
Education:
- Bachelor's/University degree, Master's degree preferred
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Job Family Group: Data Governance------------------------------------------------------
Job Family:Data Governance Foundation------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Data Governance, Data Management, Data Quality, Internal Controls, Management Reporting, Policy, Procedure, and Regulation, Program Management, Risk Controls and Monitors.------------------------------------------------------
Other Relevant Skills Constructive Debate, Policy and Procedure, Risk Management.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 13+ years experience
- Track record as a Business Analyst within Financial Services/Banking
- Experience producing BRD, FRD, test plans and UAT scenarios
- Experience with JIRA
- Experience with Agile methodologies and tools
- Knowledge of the SDLC
- Experience in Data Governance, Data Management, Data Quality, or Risk Controls
- Ability to pitch and implement AI into workflows or improve processes using AI
- Excellent oral and written communication and stakeholder facilitation skills
- Strong organizational, prioritization, multitasking, and time management skills; ability to work under pressure
- Ability to learn and understand technical implications of system design
- Acts as SME to senior stakeholders; independence of judgment and autonomy
- Bachelor's degree (Master's degree preferred)
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
