We are umdasch The Store Makers!
At umdasch The Store Makers, more than 1,200 people from over 20 nations work together to shape the future of retail. Our cultural diversity and different perspectives are our strength and our shared passion is what drives us to achieve extraordinary things.
Job Descriptionumdasch The Store Makers is strengthening its group-wide process, quality and transformation capability. In this role, you will establish the framework that connects end-to-end processes, Quality Management, digital solutions and measurable operational improvement across our Business Units and sites.
You will work closely with business leaders, Process Owners, operational teams and ISPC. You will have a company-wide mandate and coordinate internal and external support, without disciplinary responsibility.
Your responsibilities
- Build and continuously develop the USM-wide Business Process Management system, including process architecture, BPMN 2.0 conventions, governance, standards, metadata and lifecycle
- Establish and enable accountable End-to-End Process Owners and lead priority process transformations across Engineering, Supply Chain and Project Delivery
- Analyse current processes, interfaces, roles, risks, data and systems, and translate insights into pragmatic target processes, controls, KPI logic and improvement roadmaps
- Facilitate cross-functional workshops, governance decisions and pilots. Align local requirements into sustainable standards or transparent variants, and enable Process Owners and users through practical guidance and training
- Drive digitalisation, automation, data-driven decision-making and AI-enabled process design, including opportunities in process mining and workflow automation
- Own and continuously develop the company-wide Quality Management System and ISO certification framework, including audits, management reviews, corrective actions and certification activities
- Report progress, risks, decisions, resource requirements and measurable benefits to management, and maintain the BPM roadmap
- Develop the leading process repository and the Signavio set-up for approved process architecture and models, with clear interfaces to ConSense as the Quality Management and controlled-document environment
Your profile
- Several years of experience in Business Process Management, Operational Excellence, transformation or a comparable senior advisory or leadership role
- Proven experience with enterprise process architectures, governance models and end-to-end process improvement in an international environment
- Strong command of process modelling, preferably BPMN 2.0, Process Ownership, KPI design and the management of controlled process variants
- Experience in project-oriented engineering, manufacturing, supply chain, construction, fit-out or delivery environments
- Practical understanding of ERP, PLM/PDM, CAD/BIM, CRM, collaboration and document-management systems
- Experience with BPM platforms, process mining, workflow automation and AI-enabled process work.
- Proven experience with Quality Management Systems, ISO certification and audit management. A lead-auditor qualification is an advantage
- A degree or equivalent advanced training in business, engineering, business informatics, process management or a related discipline is an advantage
- A pragmatic, analytical and fact-based working style with high ownership, delivery focus and strong digital and AI affinity
- Business-fluent German and English, with willingness to work internationally and travel as required
What we offer
- A varied role in an innovative, international environment, where you can contribute your creativity and continue to develop professionally
- An open, appreciative team environment, attractive social benefits, employee catering, flexible working hours, company parking and good public transport connections
- An attractive salary starting from EUR 5,500 gross per month based on full-time employment (38.5 hours per week). Depending on qualifications and relevant professional experience, a significant overpayment is possible
Apply today and become part of a team that connects technology, people, and innovation.
Skills Required
- Several years of experience in Business Process Management, Operational Excellence, transformation, or a comparable senior advisory or leadership role
- Experience with enterprise process architectures, governance models, and end-to-end process improvement in an international environment
- Strong knowledge of process modelling, preferably BPMN 2.0, process ownership, KPI design, and controlled process variants
- Experience in project-oriented engineering, manufacturing, supply chain, construction, fit-out, or delivery environments
- Practical understanding of ERP, PLM/PDM, CAD/BIM, CRM, collaboration, and document-management systems
- Experience with BPM platforms, process mining, workflow automation, and AI-enabled process work
- Experience with Quality Management Systems, ISO certification, and audit management
- Lead-auditor qualification
- Degree or equivalent advanced training in business, engineering, business informatics, process management, or a related discipline
- Pragmatic, analytical, fact-based working style with high ownership, delivery focus, and strong digital and AI affinity
- Business-fluent German and English
- Willingness to work internationally and travel as required
What We Do
The Umdasch Group, with its business units Doka and umdasch The Store Makers, is transforming itself into an international specialist for spaces. Technology and sustainability are key cornerstones in this process. The Umdasch Group’s innovation hub is working on new business models in the core area of construction and retail. Doka accomplishes this by using innovative formwork and scaffolding solutions to create living spaces and workspaces and by renewing infrastructure for essential improvements in the quality of life enjoyed by many people. umdasch The Store Makers set these standards in the form of exceptional store concepts, shop fittings and digital solutions for the optimization of the retail business. With more than 170 sales and logistics facilities in over 60 countries, the Umdasch Group employs 8,500 people worldwide. The family-owned company generated a turnover of € 1.788 billion in 2022
