Senior Business Process Analyst

Posted Yesterday
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Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Senior level
Biotech
The Role
The Senior Business Process Analyst will provide daily SAP EBS support, manage incidents, coordinate change requests, and liaise between local and global teams to enhance process efficiency and system stability.
Summary Generated by Built In

What You Will Do

  • Deliver day‑to‑day SAP EBS application support for China Supply Chain users
  • Act as first‑line owner for SAP incidents and operational issues, including high‑priority business impacts
  • Manage and coordinate SAP Change Requests (CRs) to improve process efficiency
  • Serve as the bridge between local China users and global SAP / EDC teams
  • Translate local business requirements into clear functional inputs for global delivery teams
  • Support ongoing system stability during business growth and new plant onboarding

Minimum Qualifications

  • Hands‑on experience in SAP SD-LE/MM/WM modules, preferably in Supply Chain–related areas such as OM/PP/QM.
  • Experience managing production SAP incidents and change requests
  • Strong understanding of business processes and SAP operations
  • Fluent Mandarin (to support local factories and warehouses)
  • Good English communication skills for global collaboration

Preferred Qualifications

  • Experience supporting China manufacturing or warehouse operations
  • Prior work in a global or matrix SAP support organization

Skills Required

  • Hands-on experience in SAP SD-LE/MM/WM modules
  • Experience managing production SAP incidents and change requests
  • Strong understanding of business processes and SAP operations
  • Fluent Mandarin
  • Good English communication skills

Ecolab Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ecolab and has not been reviewed or approved by Ecolab.

  • Retirement Support Feedback suggests the company provides strong retirement programs, including a 401(k) with employer matching and a pension, alongside options like an employee stock purchase plan. Offerings such as retiree healthcare benefits and diverse investment choices reinforce long-term financial support.
  • Healthcare Strength Feedback suggests medical coverage is broad, with HSA plan options and company contributions, prescription benefits, dental and vision, and virtual care and mental health support. Company-paid wellness programs and income protection (short- and long-term disability, life and accident) further strengthen core coverage.
  • Parental & Family Support Family-focused programs include fertility support, adoption assistance, and paid parental leave, complemented by counseling and resource services. These offerings are positioned as supportive of employee well-being across different life stages.

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The Company
HQ: St. Paul, MN
29,154 Employees

What We Do

A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $12 billion and more than 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world. For more Ecolab news and information, visit www.ecolab.com, or follow us on twitter.com/ecolab, facebook.com/ecolab or instagram.com/ecolab_inc.

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