Senior Business Operations Manager

Posted Yesterday
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New York, NY, USA
Hybrid
113K-170K Annually
Senior level
AdTech • Artificial Intelligence • Gaming • Machine Learning • Software • Virtual Reality • Metaverse
Unity is the leading platform to create and grow games and interactive experiences.
The Role
Serve as strategic liaison between regional revenue leaders and central functions. Drive cross-functional GTM initiatives, build feedback infrastructure, design workflows, manage complex programs, and create executive-ready insights to ensure regional priorities influence product, marketing, and company strategy.
Summary Generated by Built In

The opportunity
Unity's Grow division is seeking a Senior Business Operations Manager to serve as the strategic liaison between our regional revenue leaders and the central business. This role combines executive presence, stakeholder management, and operational excellence—driving initiatives forward with go-to-market teams while ensuring regional voice influences product, marketing, and company strategy.

You'll be the pusher and advocate for our revenue teams, representing regional leaders to the business while building the operational infrastructure that enables their success. You'll translate customer feedback into a coherent story, manage complex cross-functional initiatives, and ensure the business hears and responds to what's happening on the ground.

This is a high-impact role for someone who builds trust quickly with executives, thrives on managing stakeholders, and knows how to drive initiatives to completion across organizational boundaries.

What you'll be doing

  • Stakeholder Management & Regional Advocacy
  • Serve as the primary liaison between regional revenue leaders (Sales and Account Management) and central business functions (Product, Marketing, Leadership), representing business teams and ensuring priorities and feedback influence strategic decisions
  • Translate regional needs into clear business requirements and drive them through organizational processes
  • Initiative Driver for Go-to-Market Teams
  • Push initiatives forward with GTM teams, ensuring cross-functional projects move from planning to execution
  • Remove blockers and navigate organizational complexity to keep revenue teams moving
  • Hold teams accountable to commitments and timelines while maintaining strong working relationships
  • Voice of the Business & Feedback Infrastructure
  • Own the feedback loop from regional teams and customers back to Product, Marketing, and leadership. Facilitate alignment meetings with cross-functional leaders
  • Build systematic feedback collection processes that capture insights from events, accounts, and client-facing teams
  • Create executive-ready reports and insights that translate intelligence into strategic priorities
  • Program & Process Management
  • Design and optimize workflows that enable revenue teams to execute efficiently across events, accounts, and customer touchpoints
  • Manage complex, multi-stakeholder programs from inception through delivery
  • Drive adoption of new processes and systems across the organization

What we're looking for

  • 5+ years in business operations, program management, or strategic partnerships at a technology company
  • Proven stakeholder management skills with strong executive presence, ability to command the room and influence without authority
  • Relationship builder who establishes trust quickly across all levels of the organization
  • Track record driving initiatives with go-to-market teams
  • Program/project management expertise, delivering complex, multi-stakeholder initiatives on time
  • Exceptional communication skills, both written and verbal, comfortable presenting to executives

You might also have

  • Experience in Revenue Operations, Marketing Operations, or Sales Operations
  • Background in advertising, gaming, or technology companies
  • Salesforce CRM experience for tracking and reporting
  • History working as a "business partner" embedded with GTM teams
  • Experience with AI productivity tools and workflow automation

Additional information

  • Relocation support is not available for this position
  • Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at [email protected].

#SEN #LI-CW2

*Note: This range reflects the anticipated base salary for this position. Beyond base salary, this role may be eligible for equity awards and participation in our company incentive plans (such as annual discretionary bonuses or sales commissions). The final offer amount will depend on several factors, including geographic location and the candidate’s relevant experience, professional background, and skill set.
 
Gross pay salary
$113,200$169,800 USD

Skills Required

  • 5+ years in business operations, program management, or strategic partnerships at a technology company
  • Proven stakeholder management skills with strong executive presence and ability to influence without authority
  • Track record driving initiatives with go-to-market teams
  • Program/project management expertise delivering complex, multi-stakeholder initiatives on time
  • Exceptional written and verbal communication skills; comfortable presenting to executives
  • Sufficient professional knowledge of English for frequent global verbal and written communication
  • Experience in Revenue Operations, Marketing Operations, or Sales Operations
  • Salesforce CRM experience for tracking and reporting
  • Background in advertising, gaming, or technology companies
  • History working as a business partner embedded with GTM teams
  • Experience with AI productivity tools and workflow automation

Unity Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unity and has not been reviewed or approved by Unity.

  • Healthcare Strength Core medical, dental, vision, life/disability, and mental‑health/EAP offerings are positioned as comprehensive across eligible locations. This breadth aligns with large‑tech standards and is highlighted in official materials.
  • Retirement Support A 401(k) plan with employer matching is part of the U.S. package. Retirement benefits are characterized as competitive and a stable element of total rewards.
  • Parental & Family Support Paid parental leave and family‑care support are emphasized, with indications of generous time off for new parents. These programs are presented as global in scope, with specifics verified by location.

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The Company
HQ: New York, NY
4,500 Employees
Year Founded: 2004

What We Do

Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality.

Why Work With Us

We believe the world is a better place with more creators in it. This is at the core of our business because we believe our technology can change the world. Our products give content creators the tools to not just entertain but to create innovative RT3D experiences and deliver better processes for almost every industry.

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