At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.
ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.
Gathers, interprets and documents customer business needs that are translated into application requirements, operational requirements, use cases and test cases. Serves as the conduit liaison between internal business units, vendors and software application development teams.
JOB DUTIES- Understands and applies principles, theories and concepts related to the profession and ERCOT's culture.
- Exercises judgment within defined procedures and practices to determine appropriate action.
- Impact is generally limited to specific assignments or projects.
- May respond to inquiries and/or provide assistance and/or guidance to lower level workers.
Level Senior - Above +
- Serves as the subject matter expert for the business analyst discipline within the organization
- Works on the most complex projects where analysis of situations requires an in-depth evaluation of variable factors. Has the ability to resolve complex issues in creative and effective ways
- Uses considerable latitude in methods, techniques and evaluations used to obtain results which will maximize return on investment for the organization
- Makes independent business decisions except in instances of unusually complex business scenarios
- Demonstrates proven, broad based business acumen including business/financial analysis and team leadership
- Maintains knowledge of emerging trends and industry best practices
EXPERIENCE
Required:
- Requires minimum of 5 years of progressively responsible experience in internal business and technical analysis
- Requires demonstrated proficiency with technical writing
Preferred:
- Prefer minimum of 2 years of experience in project management roles
- Sharepoint administration, database knowledge, ServiceNow, DCIM applications
Certification
- CBAP Certified Business Analysis Professional (preferred)
- CCBA Certification of Competency in Business Analysis (preferred)
EDUCATION
- Bachelor's Degree : Business Administration, Accounting, MIS, Computer Science or related field (Required)
- or a combination of education and experience that provides equivalent knowledge to a major in such fields is required
WORK LOCATION:
- Hybrid 2 days per week in Taylor, TX
The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. #LI-DN
ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.
Expected Salary Range:
$102,000 - $140,000Skills Required
- Minimum 5 years of progressively responsible experience in internal business and technical analysis
- Demonstrated proficiency with technical writing
- Bachelor's degree in Business Administration, Accounting, MIS, Computer Science, or a related field, or equivalent education and experience
- Minimum 2 years of experience in project management roles
- SharePoint administration experience
- Database knowledge
- ServiceNow experience
- DCIM applications experience
- CBAP certification
- CCBA certification
What We Do
The Electric Reliability Council of Texas (ERCOT) manages the flow of electric power to 27 million Texas customers - representing about 90 percent of the state's electric load. As the independent system operator (ISO) for the region, ERCOT schedules power on an electric grid that connects more than 54,100 miles of transmission lines and 1,250+ generation units, including Private Use Networks. ERCOT also performs financial settlement for the competitive wholesale bulk-power market and administers retail switching for 8 million premises in competitive choice areas. ERCOT is a membership-based 501(c)(4) nonprofit corporation, governed by a board of directors and subject to oversight by the Public Utility Commission of Texas and the Texas Legislature. ERCOT's members include consumers, cooperatives, generators, power marketers, retail electric providers, investor-owned electric utilities (transmission and distribution providers), and municipal-owned electric utilities.
