The Senior Business Manager serves as a key partner to the President and Conventional leadership team, helping drive divisional priorities, improve organizational effectiveness, and strengthen execution across critical initiatives.
This role operates at the intersection of corporate functions and operations, ensuring alignment across the division while supporting the implementation of key business priorities and continuous improvement efforts.
The position also plays a central role in managing the division’s rhythm of business, supporting financial and strategic processes, and enabling leaders across the organization to operate effectively and consistently.
- Partner with the President and leadership team to advance divisional priorities and drive alignment across key initiatives.
- Support the design and execution of business improvement efforts, including organizational alignment, process standardization, and performance optimization.
- Serve as a central point of coordination across functions (Operations, Commercial, Finance, HR), ensuring initiatives are aligned, appropriately sequenced,
- and progressing effectively.
- Track and report on progress against key initiatives and priorities, identifying risks, gaps, and opportunities, and driving follow-up actions.
- Prepare materials, insights, and presentations to support executive decision-making and leadership discussions.
- Manage, continuously improve, and synthesize the division’s rhythm of business, including leadership meetings, monthly reviews, and performance tracking.
- Coordinate agendas, materials, and follow-ups to ensure meetings are efficient, action-oriented, and aligned with priorities.
- Establish consistent reporting and communication structures across regions and functions to improve visibility and accountability.
- Support internal communications and alignment across the leadership team.
- Consolidate and analyze financial and operational data to provide clear, actionable insights to leadership.
- Lead or support cross-functional projects and special initiatives as needed, ensuring timely execution and strong stakeholder alignment.
- Identify opportunities to streamline processes, improve efficiency, and reduce administrative burden on operational leaders.
- Build strong relationships across regions and functions to support collaboration and effective execution.
- Strong analytical and problem-solving skills, with the ability to gather and interpret complex data and make strategic recommendations.
- Organized and able to handle multiple simultaneous priorities.
- Solid understanding of financial concepts.
- Strong business acumen and strategic thinking, with the ability to identify growth opportunities, assess risks, and develop actionable strategies.
- Excellent communication and presentation skills, with the ability to effectively convey complex ideas and recommendations to diverse audiences.
- Collaborative mindset and ability to work effectively in cross-functional teams, building relationships and influencing stakeholders at all levels.
- Proficiency in using data analysis tools and software, such as Excel, PowerPoint, and business intelligence platforms.
- Flexibility to adapt to a fast-paced and dynamic work environment, managing multiple projects and priorities simultaneously.
Supervisory Responsibilities: No
Work environment:
- Required job duties are normally performed in a climate-controlled office environment.
- Exposure to computer screens.
- The noise level in the work environment is usually moderate.
- Ability to drive 10%.
- Ability to travel.
Pay Range
$135,000 - 190,000 per year
Compensation & BenefitsEligible employees (and their families) may qualify for medical, dental, and vision insurance, as well as having basic life and accidental death insurance, paid disability insurance, including paid parental leave if eligible, and an Employee Assistance Program. Employees will receive paid sick and vacation time, and company holidays if eligible. The company also offers paid bereavement leave, and paid jury duty. Eligible employees can enroll in our company's 401k plan, as well as a retirement plan. Employees will be eligible for discretionary and/or metric-based bonuses dependent on their position.Skills Required
- Strong analytical and problem-solving skills
- Solid understanding of financial concepts
- Strong business acumen and strategic thinking
- Excellent communication and presentation skills
- Collaborative mindset
- Proficiency in using data analysis tools and software
What We Do
Founded by Fred R. Smith in 1949 as Bellingham Stevedoring Company, we began our first cargo handling operations in a small corner of Washington State. Driven by a pioneering spirit, our family-owned company saw steady growth over the years, expanding up and down the West Coast to operate a significant market share of the major international terminals in the eastern Pacific. Today, we have become a global enterprise spanning more than 260 locations across five continents. We continue to broaden our reach by developing new locations and upgrading existing facilities, providing some of the most technologically advanced facilities in the world. We partner to move commerce with efficiency, flexibility, and integrity. With operations across five continents and a vast network of interconnected transportation solutions, we open new opportunities that accelerate the growth and pace of global business. Improving the customer experience is at the heart of everything we do, so we make purposeful investments in people, facilities and technical innovations that deliver the greatest customer value.








