Senior Business Intelligence Engineer

Then Jobber might be the place for you! We’re looking for a Senior Business Intelligence Engineer to be part of our Data org.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.

The team:

The Business Intelligence team is responsible for building the core data models and data pipeline necessary for Business Intelligence at the enterprise dashboard level. This team also provides data support for data consumers of core data models. The team takes queries and requirements from stakeholders and transforms them into scalable data models for the pipeline. This team is on the path to creating a self-serve data environment for Jobberinos and is critical for all strategic business decisions that ultimately support Jobber’s Service Providers (SPs).

The role:

Reporting to the Manager, Analytics Engineering the Senior Business Intelligence Engineer will champion the design and development of analytical data assets and interactive BI solutions – reports, dashboards, and other business decision tools - that will support strategic decisions and operational performance monitoring across all functional areas within the organization (e.g. Marketing, Sales, Customer Growth & Retention, Product etc.). The purpose of the role is to ensure that all information stakeholders need to be successful is readily available and easy to use, enabling a self-service analytics environment for business users.

As a Senior Business Intelligence Engineer, you will:

• Design and develop scalable and efficient data models that support business requirements and enable accurate reporting and analysis.

• Translate complex SQL queries into scalable data models with emphasis in pipeline performance

• Work closely with the Analytics team in implementing key business metrics in the Data Model and BI tools for tracking and reporting purposes.

• Create and maintain high-quality reports and dashboards that provide actionable insights to stakeholders.

• Develop and maintain data pipelines to ensure reliable and efficient data transformation, and loading processes.

• Manage and configure our BI platform, including user access, data governance, performance tuning, and security.

To be successful, you should have:

• Extensive experience in the architecture and development of data modelling and semantic layers, with familiarity with star / snowflake schemas

• Expert-level SQL programming skills

• Experience in building and maintaining data pipelines using DBT

• Advanced proficiency in designing and constructing dashboards utilizing data visualization tools like Tableau or equivalent.

• A solid understanding of complex relational data structures

• A proactive and relentless approach to problem solving. You are comfortable seeking information independently, solving conceptual problems, corralling resources and delivering results.

• A strong and confident communication style. You can listen, empathize and consult with stakeholders actively, and you can take something complex and difficult and make it easy to digest.

• A sense of comfort in an ambiguous and fast-paced environment. We’re growing fast and things are changing every day - what worked yesterday might not work tomorrow.

Highly desired, but not a dealbreaker:

• DBT certifications

• Tableau certifications

• Data Engineering certifications

Location:
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.

Compensation:

At Jobber, we also believe that compensation should be transparent, fair, and supportive of your experience and growth. This role has a minimum annual salary of $125,800 CAD, a midpoint of $147,900 CAD, and a maximum salary of $170,100 CAD, designed to reflect the progression from learning the ropes to truly excelling.

We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.

We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!

What you can expect from Jobber:

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.

• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.

• A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.

• To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!