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We envision a world where all consumers enjoy access to the best expertise to prevent, treat, and cure illness.
The Role
Lead analysis of healthcare and customer data to identify ROI and product value. Build and maintain dashboards, create interactive ROI models, conduct market and competitive research, and communicate insights to commercial, customer success, and product stakeholders.
Summary Generated by Built In
Who is DexCare?
DexCare optimizes time in healthcare, streamlining patient access, reducing waits, and enhancing overall experiences. Guided by our mission – Nobody waits for care – DexCare addresses tech gaps by aligning supply and demand to modernize healthcare infrastructures for an inclusive ecosystem. We are equally committed to our DEIB mission: Creating an inclusive workplace where diversity drives innovation, equity ensures fairness, and belonging strengthens collaboration, enabling everyone to thrive.
What is DexCare?
DexCare, a digital care orchestration platform, streamlines care delivery logistics. It empowers healthcare systems to predict constraints and precisely schedule services, optimizecapacity, and cuts operational costs. Currently serving 57 million patients, including Kaiser Permanente and Providence, DexCare ushers in a new era of digital-care access, ensuring health systems can efficiently track and deliver every hour of capacity for consumer ease.
For more information, visit www.dexcare.com or follow us on LinkedIn.
We are seeking an experienced Sr. Business Intelligence Analyst with experience in the healthcare industry who loves deriving customer and market insights from data. The BI Analyst will be responsible for collecting, analyzing, and interpreting data from various sources to provide insights into business performance and customer ROI. The ideal candidate will possess strong skills in critical thinking, data analysis and interpretation, as well as the ability to communicate insights to stakeholders in a clear, compelling and concise manner. You are a data-driven storyteller.
What You'll Do
- Analyze large data sets to identify trends, patterns, and insights.
- Conduct data analysis and interpretation of healthcare data to identify areas of customer value in ROI for Commercial (Sales/Marketing), Customer Success, and Product.
- Develop and maintain internal and external dashboards to provide self-service access to insights.
- Collaborate with customers to understand their business needs, challenges, and goals, and provide insights that highlight value and ROI of our platform:
- Analyze customer data to identify trends and patterns related to ROI.
- Collaborate with clients to understand their business needs and goals related to ROI.
- Develop and implement customer ROI measurement strategies and frameworks.
- Conduct market research and competitive analysis to inform strategic recommendations.
- Stay up to date with the latest healthcare industry trends in technology, operations and strategy as well as the latest data analysis tools and techniques and recommend new approaches as appropriate.
- Develop interactive models to collaborate internally and externally with data input/output for demonstrated ROI or market analysis.
What You'll Bring
- Bachelor's degree in healthcare administration, business administration, technology, data science, consulting statistics, and/or related fields. MBA Preferred.
- Proven experience in data analysis and interpretation, with at least 3 years of experience in the healthcare industry as a consultant, or in a related data analysis role.
- Effective communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Excellent problem-solving and critical thinking skills and the ability to work independently or as part of a team to ensure high-quality deliverables.
- Knowledge of healthcare industry trends, strategy & technology.
- Willingness to learn and adapt to modern technologies and tools.
- An ideal candidate would have experience with: Power BI, SQL (Postgres), Web Analytics (GA/Adobe), Excel (incl. Pivot Tables & Macros)
DexCare is an Equal Opportunity Employer
DexCare is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, caste, religion, colour, sex, gender identity or expression, sexual orientation, marital status, pregnancy or maternity, age, disability, or any other status protected under applicable Indian law. DexCare provides reasonable accommodation to applicants with disabilities, in line with the Rights of Persons with Disabilities Act, 2016.
Skills Required
- Bachelor's degree in healthcare administration, business, technology, data science, statistics, or related field
- MBA
- At least 3 years of experience in the healthcare industry as a consultant or related data analysis role
- Proven experience in data analysis and interpretation
- Effective communication skills; explain complex technical concepts to non-technical stakeholders
- Excellent problem-solving and critical thinking skills; ability to work independently or in teams
- Knowledge of healthcare industry trends, strategy, and technology
- Willingness to learn and adapt to modern technologies and tools
- Experience with Power BI, SQL (Postgres), Web Analytics (Google Analytics/Adobe), and Excel (pivot tables, macros)
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The Company
What We Do
DexCare is a data-driven intelligence company making access to healthcare easier and better for everyone. We enable patients to get the care they need faster, easier, more affordably, with better results. We enable providers to see more patients, easily and more effectively through different modalities. We enable health systems to utilize resources more efficiently and effectively, lower costs, grow revenue, and build enduring relationships with patients and providers.
Why Work With Us
DexCare is a series B venture-backed healthtech startup backed by leading healthcare investors. DexCare is led by a customer-focused mission-driven team experienced in building successful, innovative, and transformative solutions to healthcare’s biggest problems. Join our team and lend your talent to continue moving the initiatives forward.
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