ABOUT THE ROLE
This is a Senior Business Expert role focused on material traceability within H&M Group’s supply chain technology landscape. The role supports a product area that brings together business, data, engineering and external traceability platforms to help H&M strengthen compliance, material integrity, customer-facing claims and sourcing insight.
The person in this role will work across a complex and evolving traceability ecosystem, where different materials and supply chains rely on different internal and external tools. A key part of the role is to understand business needs, connect them to practical traceability solutions, and help ensure that data from multiple platforms can support a clearer and more reliable view of material origin, chain of custody and risk.
WHAT YOU’LL DO
You will turn business requirements into traceability capabilities that can be designed, tested, deployed and continuously improved. This includes working with regulatory, sourcing, sustainability and product priorities while keeping solutions practical for the teams, suppliers and partners who use them.
You will take ownership across the full lifecycle of traceability initiatives, from discovery and requirement gathering through design, implementation, adoption and run. You will help host requirement and user-story discussions, align stakeholders, and translate complex supply chain needs into clear features for product and engineering teams.
You will work with traceability data, supplier interactions, chain-of-custody processes and verification requirements across several material categories, recognizing that cotton, leather, wood, man-made cellulosic, certified materials and other supply chains may each require different approaches.
You will also contribute to external industry engagement where H&M Group participates in discussions on traceability standards, tools and practices. This means being confident enough to represent our perspective in senior forums and to help external partners deliver against shared outcomes.
- Lead and support end-to-end traceability initiatives across apparel materials, all supply chain tiers and finished products
- Map material flows, supplier networks, processing steps and chain-of-custody requirements across complex supply chains
- Drive traceability projects through discovery, design, implementation, adoption and continuous improvement
- Strengthen traceability data quality, supplier documentation, verification controls and audit readiness
- Identify traceability risks, gaps and opportunities across tools, processes, data and partner networks, and drive corrective actions
- Identify, ideate and drive innovation initiatives (such as physical tracers and Ai capabilities)
- Provide clear updates, insights and recommendations to internal stakeholders and leadership
WHO YOU’LL WORK WITH
You will be part of the material traceability product area, working closely with product, engineering, data analyst, sustainability data and compliance colleagues. The role partners with another senior business expert in the team and collaborates with engineers and analysts to connect business priorities with product delivery.
Externally, you will work with traceability platform providers, industry bodies, suppliers and other partners across the production supply chain. These relationships are central to the role, as many traceability tools and processes are used outside H&M by suppliers and upstream partners.
The team works across locations and time zones, with a strong center of gravity in Bangalore as well as collaboration with colleagues in Stockholm and other markets. Success in this role requires clear communication, proactive alignment and the ability to build trust across both internal and external networks.
WHO YOU ARE
We are looking for people with…
- Minimum 6 years of direct experience in supply chain traceability, product traceability, material traceability or supply chain transparency, ideally within apparel, fashion, textile or footwear
- Strong understanding of apparel supply chains, including raw material sourcing, processing, manufacturing, supplier networks and multiple supply chain tiers
- Hands-on experience working with traceability tools, supplier documentation, chain-of-custody evidence, traceability data, verification processes or audit readiness
- Experience working with external partners such as suppliers, manufacturers, mills, certification schemes, auditors, industry bodies or traceability technology providers
- Comfort working with digital tools, traceability platforms, spreadsheets, dashboards, reporting processes and data systems
And people who are…
- Independent and self-driven, with the seniority to navigate complex topics, stakeholders and priorities with limited guidance.
- Structured and delivery-focused, with strong project management discipline and the ability to manage several workstreams, risks and timelines.
- Analytical and detail-oriented, with the ability to design and assess platforms, features and data quality. Able to identify gaps, understand risks and turn complexity into practical solutions.
- Strong communicators and influencers, able to engage both technical and non-technical stakeholders internally and externally.
- Confident representing H&M Group in external forums and senior stakeholder conversations.
- Passionate about sustainability, transparency and the role traceability can play in shaping a more responsible fashion industry.
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we’re proud to be a vibrant and welcoming company where people can grow and make an impact.
- All our employees are included in our H&M Incentive Program (HIP)
- Staff discount usable across all H&M Group brands, in stores and online
- Work-life balance, 30 days’ vacation, and wellness allowance of 4000 SEK/year
- Access to Benify for discounts on gym memberships, travel, hotels, and more
- Compensation boost during parental leave
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it is our people who make us who we are.
This role will be based in Stockholm, Sweden, where close collaboration with stakeholders is an important part of the role. Apply by submitting your CV in English as soon as possible. Due to data policies, we only accept applications through our career page.
We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter.
Take the next step in your career together with us. The journey starts here. We are eager to meet you.
Skills Required
- Minimum 6 years direct experience in supply chain traceability, product traceability, material traceability or supply chain transparency, ideally within apparel, fashion, textile or footwear
- Strong understanding of apparel supply chains, including raw material sourcing, processing, manufacturing, supplier networks and multiple supply chain tiers
- Hands-on experience with traceability tools, supplier documentation, chain-of-custody evidence, traceability data, verification processes or audit readiness
- Experience working with external partners such as suppliers, manufacturers, mills, certification schemes, auditors, industry bodies or traceability technology providers
- Comfort working with digital tools including traceability platforms, spreadsheets, dashboards, reporting processes and data systems
- Proven ability to lead and drive end-to-end traceability projects from discovery through implementation, adoption and continuous improvement
- Strong project management discipline; ability to manage several workstreams, risks and timelines
- Analytical and detail-oriented mindset able to assess platforms, features and data quality, identify gaps and drive practical solutions
- Strong communication and stakeholder management skills; able to influence technical and non-technical audiences and represent the company externally
- Passion for sustainability, transparency and the role traceability plays in responsible fashion
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
-
Healthcare Strength — Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
-
Leave & Time Off Breadth — Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
-
Parental & Family Support — Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.
H&M Group Insights
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
