Wells Fargo is seeking a Senior Business Execution Consultant Level 1 Product Owner/Business Analyst primarily supporting the integration of generative AI and agentic automation capabilities in the Claims & Recovery Product Team.
In this role, you will:
- Perform the Team Product Owner/Business Analyst responsibilities as defined in the Wells Fargo Agile Playbook
- Provide guidance to the Delivery Team through all phases of the product management life cycle from ideation to value realization.
- Maintain, prioritize, and refine the product backlog
- Closely monitor sprint productivity against capacity and dynamically allocate work during the sprint
- Build and maintain strong business and technology relationships
- Act as a claims subject matter expert
- Act as a Pega subject matter expert
- Collaborate on projects and initiatives to identify impacts, manage and complete project tasks and milestones, providing frequent status updates
- Clearly define and document process flows, user stories, acceptance criteria and other requirements documentation as applicable for complex functionality
- Flexibility to work US shifts
Required Qualifications:
- 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Perform the Team Product Owner/Business Analyst responsibilities as defined in the Wells Fargo Agile Playbook
- Provide guidance to the Delivery Team through all phases of the product management life cycle from ideation to value realization.
- Maintain, prioritize, and refine the product backlog
- Closely monitor sprint productivity against capacity and dynamically allocate work during the sprint
- Build and maintain strong business and technology relationships
- Act as a claims subject matter expert
- Act as a Pega subject matter expert
- Collaborate on projects and initiatives to identify impacts, manage and complete project tasks and milestones, providing frequent status updates
- Clearly define and document process flows, user stories, acceptance criteria and other requirements documentation as applicable for complex functionality
- Flexibility to work US shifts
- 4+ years of Product Owner or equivalent experience delivering technology solutions in an agile environment, with demonstrated success leading and aligning multiple scrum teams toward shared business outcomes.
- 2+ year of Pega Smart Dispute experience
- 2 years of Debit Card, Credit Card, Online, ATM or ACH claims handling experience
- Experience with integrating AI capabilities into customer or operational workflows.
- Strong facilitation and collaboration skills, with the ability to drive decision-making, resolve conflict, and broker consensus across diverse stakeholder groups.
- Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
- Experience delivering software products using agile/scrum principles, including backlog refinement, story definition, acceptance criteria, and value-based prioritization.
- Exceptional organizational and coordination skills, including the ability to manage cross-team dependencies, maintain clarity across multiple roadmaps, and ensure alignment among varied technical and business partners.
- Proven ability to prioritize work across multiple teams, meet deadlines, and deliver in a fast-paced, dynamic, and complex environment.
- Proficiency with JIRA (or similar Agile management tools), including managing multi-team boards and cross-team dependencies.
- Ability to work effectively across all organizational levels, fostering a culture of flexibility, collaboration, and adaptability.
- Advanced problem solving and technical troubleshooting capabilities, with the ability to translate complex issues into actionable steps.
- Strong communication skills, including the ability to create clarity across geographically distributed teams and virtual environments.
- Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations
- Excellent analytical skills with high attention to detail and accuracy.
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Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
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