Senior Business Development Manager, Strategic & Embedded Partnerships

Reposted 3 Days Ago
Be an Early Applicant
2 Locations
Hybrid
160K-200K Annually
Senior level
Artificial Intelligence • Cloud • Gaming • Machine Learning • Software • Virtual Reality • Cybersecurity
Reimagining voice online—so every conversation feels safe, respectful, and empowering for everyone.
The Role
The Senior Business Development Manager will drive partner revenue, close platform deals, lead workshops, and collaborate across teams to scale embedded partnerships.
Summary Generated by Built In

Join Modulate as we pioneer the future of conversational intelligence.

Modulate is the leader in conversational voice intelligence. We enable platforms and enterprises to deeply understand how people communicate and take timely action based on those insights.

Our products help detect harm, prevent fraud, and build safer, more trusted online and real-world voice environments. We are building a self-serve Conversation Intelligence Platform — APIs, workflows, and applications that bring voice understanding to customers at enterprise scale.

We are building a self-serve Conversation Intelligence Platform — APIs, workflows, and applications that bring voice understanding to customers at enterprise scale.

What You Will Do

  • Own partner-sourced and partner-influenced revenue targets across key sales channels

  • Build and scale embedded API-led partnerships, including design-win development

  • Identify and close strategic platform deals across CCaaS, AI, and security ecosystems

  • Act as the deal lead across complex, multi-party sales cycles (Modulate + partner + enterprise customer)

  • Drive co-sell motions with partners, including hyperscalers, ISVs, and services firms where relevant

  • Expand within partner customer bases by identifying high-value use cases and embed opportunities

  • Lead partner workshops from discovery through prototyping and MVP design for white-label and embedded solutions

  • Structure and negotiate commercial agreements, including usage-based and consumption pricing models

  • Drive adoption through cloud and API marketplaces (where applicable)

  • Build repeatable partner use cases (fraud detection, trust and safety, transcription at scale)

  • Cross functional collaboration working with engineering, product development/marketing, sales and the executive team essential

  • Support partner-driven pipeline development through joint campaigns, events, and targeted GTM efforts

What We’re Looking For

  • 12+ years in both PLG and platform led business development, partnerships, or enterprise sales in SaaS, AI, or cloud platforms

  • Technical working knowledge of AI architecture 

  • A true hunter mindset, you create and close opportunities within partner ecosystems, not just manage relationships

  • Proven track record of scaling partner revenue from early-stage to a meaningful growth driver, building programs from the ground up

  • Experience building API-first, embedded partnerships that translate into measurable revenue and adoption

  • Deep experience working across partner types, including platforms, ISVs, and cloud ecosystems

  • Strong understanding of co-sell execution and navigating multi-stakeholder deal cycles

  • Experience leading technical and commercial workshops from discovery through MVP

  • Fluency in AI / SaaS, with the ability to translate technical capabilities into clear business value

  • Strong operational discipline around pipeline management, forecasting, and partner tracking

  • Executive presence with the ability to engage both technical teams and senior business leaders

Why Modulate

  • We're the top expert in voice AI. Not a feature at a bigger company. The company.
  • Our technology genuinely works — 500M conversations analyzed, 40M people protected, results that enterprise customers measure and believe
  • We're small enough that what you build will be unmistakably yours, and large enough that it'll reach people who matter
  • You'll have real influence on product direction, company narrative, and where we go next
 
Benefits
At Modulate, we prioritize people and sustainability—because doing great work requires feeling supported and safe. Some of our key benefits include:
  • Competitive salary + equity- Full health, dental, and vision coverage
  • Flexible PTO, with a strong culture of taking it
  • Weekly team lunches with dietary accommodations
  • Hybrid work: core in-office days with flexible remote options
  • Regular leadership and industry learning sessions
  • Support for career development and continued learning' Up to 8 weeks work-from-anywhere policy
  • A deeply inclusive, human-centered culture
 
Pay Transparency
Modulate believes in transparency as a cornerstone of equity and trust. Compensation for this role is based on seniority, skills, and experience.
 
Salary: $160,000 to $200,000 base plus competitive OTE 
Equity: Offered 
Other perks: HSA, FSA, 15 holidays, professional growth resources
with significant overlap or duplication from other submissions will not be considered.
 
About Modulate
 
Modulate is on a mission to make voice a force for good online. Our tools help communities thrive by proactively detecting toxic behavior, protecting user identity, and empowering safety teams. We’re trusted by leaders in gaming and beyond—and we’re growing fast.
 
We believe that great cultures don’t just happen. That’s why we’ve built a foundation of intentional systems: from bias-reducing hiring practices to transparent pay to tools that help teams collaborate across communication styles. At Modulate, we treat people like people—and we’re building technology that does the same.
 
Ready to join us? Apply here or reach out directly—we’re excited to meet you.
 
A quick note as you apply
We kindly ask that you apply through the website rather than emailing [email protected].
 
For the questions “Your fit for the role,” “Your values/goals,” and “Why Modulate?” on our application form, we kindly ask that you focus your responses on experiences and motivations that directly relate to the role.
 
Please avoid including details that would reveal protected demographic information (such as race, age, gender, ethnicity, or sexual orientation), as we strive to assess all candidates equitably and without bias.
 
We also want to hear your authentic voice. While it can be helpful to use tools to support your thinking, we ask that your responses reflect your own perspective.
 

Skills Required

  • 12+ years in business development, partnerships, or enterprise sales in SaaS, AI, or cloud platforms
  • Technical working knowledge of AI architecture
  • Experience building API-first, embedded partnerships that translate into measurable revenue
  • Proven track record of scaling partner revenue from early-stage to growth
  • Strong understanding of co-sell execution and navigating multi-stakeholder deal cycles
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The Company
HQ: Somerville, MA
41 Employees
Year Founded: 2017

What We Do

Modulate designs and builds prosocial voice intelligence, empowering platforms to transform voice interactions into safe, trustworthy experiences. Our flagship product, ToxMod, is a proactive voice moderation system that goes beyond keyword scanning. Utilizing layered machine learning models—designed to detect emotional tone, speech patterns, conversational context, and intent—ToxMod identifies toxic behaviors as they occur. This nuanced approach allows moderators and trust-and-safety teams to intervene before harm escalates, not after, significantly reducing negative interactions in real time. As of October 2024, ToxMod has moderated over 160 million hours of voice data, resulting in more than 80 million moderator interventions that make online environments safer and more welcoming for users. While gaming was our launchpad, ToxMod now extends its protection into gig economy and customer service platforms. With Confidential Connect, platforms can safeguard privacy by anonymizing phone interactions and surfacing actionable insights when harm or fraud is detected in voice communication. Our modular model architecture—with specialized detectors for emotion, deception, harassment, phishing, and more—is both highly accurate and explainable. This allows for rapid adaptation: when collaborating with a gig platform in early 2024, we stood up a fraud-detection module within a month using the same system. Beyond voice safety, Modulate empowers platforms with compliance support and community health strategies. Our tools drive insights for transparency reporting, code-of-conduct alignment, and evolving regulatory needs—like those shaped by AI policy, trust and safety frameworks, and user privacy laws. In summary: Modulate transforms voice—from chat, phone, or AI agent—to an asset for trust, safety, and user well-being. We're building tools that don’t just respond to harm—they anticipate it. Whether it’s protecting gamers, customer-care agents, gig workers, or social communities, Modulate empowers platforms to safeguard human connection in the voice-first era.

Why Work With Us

Modulate stands out by combining real-time voice‑native AI with a mission-driven focus on safety, inclusion, and explainability. Working here means building cutting-edge, trust-first technology that protects real communities—while growing in a transparent, people-centered culture that values impact just as much as innovation.

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