At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
We’re looking for a Senior Business Development Director to help drive our next stage of growth. In this individual contributor role, you’ll be focused on building a strong pipeline and bringing in new enterprise and upper mid-market clients across ANZ.
If you’re a driven seller who enjoys the thrill of the chase and can bring strategic deals to life, you’ll fit right in.
What You’ll Do
Prospect, pitch, and close new business opportunities with large organisations
Lead sales conversations with senior buyers, including CIOs, Heads of CX, and commercial leads
Collaborate with internal teams to develop compelling solutions that deliver impact
Use CRM and pipeline reporting to manage your sales activity and progress
Focus on key industries such as BFSI, retail, telco, government, and others
What You Bring
5+ years in B2B sales or business development, ideally with a focus on BPO, tech or services
A track record of success acquiring new business and meeting targets
Confidence engaging at senior levels and guiding clients through a consultative process
Self-starter mindset — motivated, accountable, and outcomes focused
You might come from SaaS, outsourcing, CX, consulting, or a completely different industry — we’re open-minded
Why Join Probe CX?
Uncapped earning potential — rewards aligned to performance
Strong internal teams and solution support to help you close with confidence
Work across a wide range of CX and digital capabilities
A culture that supports growth, flexibility, and professional development
Clear progression pathways as the business continues to expand
At Probe CX, we believe that creating the right employee experience is the key to delivering outstanding customer experiences. We empower our people to think differently, grow their careers, and contribute to something bigger.
We also know that diversity and inclusion are key to building a high-performing workforce. We actively celebrate our differences and ensure our team members feel welcomed, heard, and valued — no matter their background.
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What We Do
At Probe CX, we help our clients become modern digital organisations. With a dedicated team of 19,000-plus staff across five countries, including Australia, New Zealand, the Philippines, the United States, and India, we create blueprints for delivering exceptional CX. We combine the latest technology with people, processes, and data, and provide businesses with complete end-to-end service for customer operations. In a world that has never been more competitive, Probe CX creates innovative, contemporary digital solutions with a human touch to help unlock trapped value and establish a foundation for service-led value creation that is socially responsible and sustainable. Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive
