SENIOR BUSINESS CONSULTANT (Product Strategy - AI Focused)

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Voluntari, Ilfov, ROU
In-Office
Information Technology • Consulting
The Role
Job Purpose
  • You design and deliver solutions for financial services clients by understanding their problems and shaping the right solution using our platforms
  • You act as product owner for your area, deciding what matters and focusing on value, not just delivery
  • You are expected to use AI daily in your work (analysis, design, documentation, testing, communication).
  • You contribute to building AI-native features, services, and workflows, not just classic configurations.
  • You will work closely with great people from cross-functional teams (developers, AI-builders, technical consultants, UX designers, QA, infra, product), acting as the bridge between business, product, and tech. 
Main Responsibilities
  • Understand customer needs, challenge them, and simplify them instead of just documenting
  • Define and own solution scope and product direction for your area
  • Prioritize work based on impact vs effort, not just client requests
  • Translate business processes into simple, usable, scalable solutions
  • Deeply understand standard product/business flows and match them with client flows, identifying gaps, misalignments, and opportunities to adapt the client to the product instead of over-customizing
  • Avoid over-engineering and keep solutions lean
  • Configure and customize the platform with focus on reuse instead of customization and product improvements instead of one-off fixes
  • Continuously reduce complexity in flows, configurations, and user interactions
  • Actively improve delivery by reducing effort, shortening delivery time, and increasing product quality for the client
  • Use AI tools daily to speed up analysis, documentation, test generation, and solution design
  • Contribute to building AI-driven features like automation, copilots, and smart workflows
  • Identify risks early and propose simpler alternatives to avoid delays
  • Continuously improve the core product by suggesting reusable features, removing unnecessary steps, and improving UX
  • Own UX quality by collaborating with UX teams and ensuring simple screens, clear flows, and low user effort 
  • Align business and technical teams and push back when needed to protect product quality
  • Build strong client relationships through clarity, transparency, and delivering working high-quality solutions

Preferred Skills & Experience
  • Experience in financial industry such as leasing, credit, insurance and services
  • Degree in economics, business, engineering, or computer science
  • Good understanding of financial services processes
  • Strong problem-solving skills with focus on simple, pragmatic solutions and avoiding over-engineering
  • Good communication skills with ability to act as a trusted advisor and product thinker
  • Ability to manage multiple work streams while prioritizing what really matters
  • Detail-oriented and results-focused without losing the big picture
  • Strong team player able to work across different functions
  • Experience and strong interest in using AI tools in daily work and product design
Must Have Mindset
  • Stay client-oriented, but not client-driven, always focus on what truly adds value, not just what is requested
  • Always ask if this can be simpler
  • Always ask if this can be automated
  • Always ask if this can be reusable in the core product
  • Always think UX first
  • Always use AI to move faster and improve quality

With TotalSoft you can expect:

  • Work with great technologies, products, and colleagues;
  • Gain experience working on national and international projects;
  • Be a part of our career development programs;
  • Hybrid way of working;

 

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The Company
HQ: Bucharest
559 Employees
Year Founded: 1994

What We Do

TotalSoft is a key provider of business software solutions (ERP, HCM, CRM, Healthcare, BI) in Central and Eastern Europe, with a team of over 600 specialists and projects in more than 40 countries across four continents. TotalSoft’s flagship B2B solution is Charisma Business, a powerful software suite trusted by over 1,000 clients. With a history spanning more than 28 years, Charisma is driving significant changes in industries like financial services, retail, distribution, production, construction, agriculture, energy, medical, and services. TotalSoft is a fully owned subsidiary of Logo, the largest independent software provider in Turkey (www.logo.com.tr/en). For more information, please access: www.totalsoft.ro and www.charisma.ro

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