Senior Business Analyst

Posted 5 Days Ago
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Mexico City, Cuauhtémoc, Mexico City, MEX
In-Office
Senior level
Financial Services
The Role
Lead data-driven analysis to inform product and operational decisions: structure and extract data, run investigations and tests, support cross-functional teams, and improve customer experience using SQL/Python/Scala.
Summary Generated by Built In
About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

Business Analysts at Nubank

As a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience.

It is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency.

We are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious.

You can read more about it in our blog and get some insights into how we work.


As a Business Analyst, you’re expected to:

  • Do a lot of investigative work, focused on deciding which data makes the most sense to use in which situation. If you don't have the data, it's your job to think about what tests can be done or how to extract the information you need to answer your questions;
  • Support your team in making data-based decisions by monitoring analysis and decisions, ensuring the flow of projects and making the process of taking risks comfortable despite the uncertainties;
  • Learning how to work with a large volume of data to build a solid foundation for decision making with calculated risks - even knowing that not all the answers are in the data and/or that not all the data you would like is available;Use tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction;
  • Understand our products and interactions with other areas;
  • Take advantage of opportunities to grow and learn from a well-prepared and highly qualified team;
  • Opportunity to work in a complex, dynamic and diverse environment, participating in projects that will impact a large number of clients.

 What are we looking for?

  • Analytical capacity: ease with numbers and calculations, having the ability to solve problems mathematically;
  • Business basics: dynamics between risks and opportunities, as well as interaction between business areas and technical areas (products/engineering);
  • Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results;
  • Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose;
  • Willingness and ease of learning, especially for tools;
  • Openness to receive feedback and incorporate it into your daily life and development;
  • Adaptability to the multifunctional environment;
  • Profiles that add value to Nubank's culture.

Core Benefits

  • Chance of earning equity at Nu
  • Extended maternity and paternity leaves
  • Health and life insurance
  • NuCare - Our mental health and wellness assistance program
  • Nucleo - Our learning platform of courses
  • NuLanguage - Our language learning program
  • Vacations of 17 workdays with 25% vacation bonus
  • Gym partnership
  • Dental and Vision Insurance
  • Holiday Bonus ("Aguinaldo") of 30 days of pay per year
  • Food card
  • Work-from-home Allowance
  • Parental Consultancy
  • Relocation Assistance Package, if applicable

Role Location

Mexico City, MX

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

Skills Required

  • Strong analytical capacity and numeracy
  • Understanding of business dynamics between risks and opportunities and cross-functional interactions
  • Problem-solving skills and creativity to find solutions
  • Ability to understand how decisions impact customer experience
  • Willingness and ability to learn and use tools (SQL, Python, Scala)
  • Openness to feedback and continuous development
  • Adaptability to a multifunctional, dynamic environment
  • Experience working with large volumes of data and structuring data for decision making
  • Cultural fit and profiles that add value to Nubank's culture

Nubank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nubank and has not been reviewed or approved by Nubank.

  • Fair & Transparent Compensation Compensation is considered competitive, especially for tech roles in Brazil/LatAm, with strong top‑of‑band packages reported for senior and product/design positions. Salaries are often described as good, contributing to broadly positive pay sentiment.
  • Equity Value & Accessibility Equity opportunities (typically RSUs) are widely available across postings and regarded as a meaningful component of total compensation. This equity element strengthens overall packages, particularly for technical and product roles.
  • Parental & Family Support Parental leave is extended and gender‑neutral across countries, with additional childcare support and parental counseling in Brazil. These family‑focused policies enhance the perceived value of the benefits package.

Nubank Insights

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The Company
HQ: São Paulo, São Paulo
13,649 Employees
Year Founded: 2013

What We Do

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. We are one of the world’s largest digital banking platforms, serving more than 70 million customers across Brazil, Mexico, and Colombia. As one of the leading technology companies in the world, Nu leverages proprietary technologies and innovative business practices to create new financial solutions and experiences for individuals and SMEs that are simple, intuitive, convenient, low-cost, empowering, and human. Guided by its mission, Nu is fostering access to financial services across Latin America.

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