Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Business Analyst
Purpose of the Team
The Global Business Services Center Financial Systems team acts as consultants supporting the Shared Services Organization and other Mastercard business owners through support of key systems by providing project management, application and end-user support. The team is built upon strong contributors with leadership abilities, consulting mindsets and strong project management skills.
The primary responsibility will be the support of both Oracle financials modules and related applications. The ideal candidate will demonstrate strong functional knowledge of Oracle e-Business Suite and related applications.
Role• Manage system enhancements, projects, strategy, setups & system support for Oracle EB Tax, Vertex Tax Engine, Edicom E-Invoicing, Oracle HR and other related applications• Partner with key business users to provide application overviews (including new functionality), assess automation opportunities and/or provide system training as needed. • Collaborate with internal technical teams to facilitate/test issue resolution• Provide ongoing Production Support - including problem management. Will include logging tickets, status communication & escalation (as needed). • Lead evaluation efforts for new products and/or functionality based on business requirements. • Ensure configuration documentation and training guides are updated based on application changes or new functionality. • Complete testing efforts timely related to application patching, upgrades, modifications, etc.• Create effective business/technical requirements, analysis & documentation for assigned projects.
All About You • Bachelor's degree in Accounting, Finance, or Information Systems - or equivalent work experience. • Functional knowledge of Oracle e-Business Suite version 12 core financial modules, Oracle Fusion experience preferred• Ability to quickly engage and influence business partners - driving change in the organization• Experience with e-invoicing and tax engine preferred• Proficiency with MS Office applications • Knowledge of key Project Management methodologies & tools, Microsoft Projects and Visio preferred • Excellent written & verbal communication skills required - with the ability to effectively communicate & develop strong relationships within a multinational organization • Excellent time management and prioritization skills with the ability to independently prioritize and manage assigned projects
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Skills Required
- Bachelor's degree in Accounting, Finance, or Information Systems or equivalent work experience
- Functional knowledge of Oracle E-Business Suite version 12 core financial modules
- Experience supporting Oracle EB Tax, Vertex Tax Engine, Edicom E-Invoicing and Oracle HR
- Ability to quickly engage and influence business partners and drive organizational change
- Excellent written and verbal communication skills
- Excellent time management and ability to independently prioritize/manage projects
- Proficiency with Microsoft Office applications
- Experience creating business and technical requirements, analysis and documentation
- Oracle Fusion experience
- Experience with e-invoicing and tax engine implementations
- Knowledge of project management methodologies and tools, Microsoft Project and Visio
Mastercard Compensation & Benefits Highlights
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Retirement Support — Company information highlights a 10% retirement match on U.S. roles, positioned as best‑in‑class and well above typical large‑employer benchmarks. This level of employer contribution materially strengthens long‑term savings.
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Leave & Time Off Breadth — U.S. postings list 25 vacation days, 5 personal days, 10 company holidays, 80 hours of paid sick/safe time, and up to 20 days of bereavement. A minimum of 16 weeks paid new‑parent leave (including adoption and foster) further expands paid time away.
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Parental & Family Support — Benefits include a minimum of 16 weeks paid new‑parent leave and family‑building support such as fertility, adoption, and surrogacy where legally available. Dependent scholarships, counseling, and protection benefits contribute additional family support.
Mastercard Insights
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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