Senior Business Analyst

This is a remote position.

Mandatory Requirements:

• Excellent written and spoken competence in English is required.
  
• Bachelor’s Degree in Business Administration, Computer Science or a related discipline; an equivalent combination of education and experience may be considered.
  
• Demonstrated IM/IT experience.
  
• Business analysis experience in project using the Agile methodology.
  
• Senior Business System Analyst experience including requirements analysis, design activities, testing and training.
  

• Experience in business analysis of social services or case and care management.
  
• Experience coordinating and facilitating requirements‑gathering activities such as workshops or working sessions. Describe how you elicit and document both functional and non‑functional business requirements, analyze them to identify information needs, procedures, and decision flows, and translate those into clear technical requirements for internal and external applications.
  
• Experience validating requirements through testing. Describe how you create and maintain requirements traceability, design and execute test cases, define test data requirements, and ensure the delivered solution meets both business and technical objectives.
  
• Current certification from a recognized professional business analysis association, such as IIBA, Safe, Agile, etc.
  
• Experience working with Jira, Confluence, DevOps and Agile methodology.
  
• Experience with Health and/or Social Services.
  
• Experience with Salesforce CRM and/or HealthCloud.