Senior Business Analyst

Posted 3 Days Ago
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Melbourne, Victoria, AUS
Hybrid
Senior level
Utilities
The Role
The Senior Business Analyst will lead stakeholder engagement, drive improvements, translate needs into requirements, and manage user acceptance testing and change management for BtM initiatives.
Summary Generated by Built In
Company Description

Intellihub is committed to simplifying the energy transition – as a leader in smart metering across ANZ and innovator of solar, battery, EV, virtual power plant and home electrification solutions.

With strong leadership supporting you, a career at Intellihub is defined by flexibility, growth and a deeply fulfilling experience. We're changing energy – bring yours.

Job Description

The Behind the Meter (BtM) team is a newly created team focused on delivering on our future strategy, developing digitally powered renewable energy solutions like solar, batteries and EV chargers so that more people can electrify their home.

We’re looking for a talented and experienced Senior Business Analyst to support our cutting-edge Behind the Meter (BtM) initiatives. In this role, you’ll work across a diverse and collaborative program that spans marketing, legal, field services operations, customer sales & service, technology, and product management.

You’ll play a key role in shaping the future of energy by helping deliver integrated BtM solutions that include solar, battery storage, EV charging, and more making a real impact on how customers purchase devices, manage and consume energy.

  • Lead stakeholder engagement to define and deliver business improvements, new products, and BtM initiatives
  • Drive continuous improvement, embedding innovation and efficiency across processes and solutions
  • Translate business needs into clear requirements, user stories, and functional specifications
  • Partner with technology teams and vendors to deliver high‑quality, end‑to‑end solutions
  • Lead UAT, risk management, and issue resolution to ensure solutions meet business objectives
  • Support change management, training, and adoption, while mentoring business analysts and staying across industry trends

Qualifications

  • Bachelor’s degree in Business, Information Technology, or a related discipline
  • Proven experience as a Senior Product Analyst or Senior Business Analyst delivering business‑led initiatives, including new product development and IT integration
  • Strong capability in facilitating stakeholder workshops and translating outcomes into clear business requirements, user stories, and functional specifications
  • Hands‑on experience planning and coordinating User Acceptance Testing (UAT), including test plans, test cases, and business-wide execution
  • Comfortable working across hybrid delivery environments (Agile, Scrum, and Waterfall)
  • Highly analytical with strong problem‑solving skills and a focus on quality outcomes
  • Excellent communication and stakeholder management skills, with the ability to influence across cross‑functional teams
  • Proficient with tools such as Jira, Microsoft Project, Confluence, SharePoint, or equivalent platforms.
  • Energy industry experience is highly desirable, particularly across solar, batteries, EV chargers, hot water systems, or pool equipment

Additional Information

We offer a dynamic and inclusive workplace that values collaboration and diversity. With a flexible hybrid working mode, we prioritise work-life balance while fostering personal and professional growth. Our innovative culture provides opportunities for career development, access to industry-leading tools, and a strong commitment to employee well-being, all supported by a competitive salary and benefits package.

Top Skills

Confluence
JIRA
Microsoft Project
Sharepoint
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The Company
HQ: Sydney, New South Wales
424 Employees

What We Do

The Intellihub Group is an Australian and New Zealand based utility services company that delivers innovative metering, data and behind the meter solutions that maximise digital and new energy services. We are an experienced and leading provider of multi-utility services across electricity, gas and water networks for residential, commercial & industrial, embedded network and solar metering customers. We specialise in asset management, installation, financing, and the day-to-day operations of smart meters, managing more than 2.5 million advanced smart meters, with a significant committed deployment pipeline. The Intellihub Group includes technology provided by leading energy technology company GreenSync, the world’s first digital pool monitoring business Pooled and New Zealand based metering and data provider Influx. It is also deploying electric vehicle chargers and residential batteries in NSW and Victoria. We are the only independent smart metering provider across ANZ, supplying smart meters to more than 50 energy retailers.

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