Primary Responsibilities and Duties:
- Business Process Mapping:
- Work closely with SMEs and the user community to document current-state Operational, Financial, Supply Chain, and Corporate processes and workflows.
- Facilitate workshops and interviews with functional teams, and management to identify pain points, as well as deficiencies in processes and systems.
- Analyze and evaluate current processes to identify opportunities for simplification, improved data quality and enhanced efficiencies.
- Lead process redesign initiatives that improve efficiency, accuracy, and user experience
- Collaborate with other Business Analysts and Developers to analyze data flows and integrations with 3rd party systems.
- Identify gaps in processes and systems while ensuring proposed changes align with strategic goals and corporate initiatives.
- Provide clear narrative and process flow documentation to support and communicate re-engineered processes and requirements.
- Business & Functional Needs Analysis:
- Use business analysis tools and techniques to gather detailed business requirements for software implementation.
- Fully Understand and document business needs as they relate to an ERP or related applications, business process reform and software solution design.
- Partner with BI teams by providing expertise in D365 table structures and data mapping to support development and remediation.
- End-User Support & Problem Solving:
- Investigate and resolve business-impacting problems across functional areas.
- Recommend solutions to improve and digitally transform processes that address user requirements.
- Create Business Requirements Design documents for system improvements and bug fixes.
- Facilitate meetings to understand and document user issues and provide training to end users.
- Service Desk Escalation Support:
- Triage, investigate, and resolve escalated service desk issues related to business applications.
- Respond to users promptly and provide follow-up through resolution confirmation
- Bachelor's degree is required
- 5+ years of experience in Business Process Engineering or Business Analysis roles
- Preferred D365F& SCM (Finance and supply chain management) experience
- Strong communication skills and ability to liaise with technical and non-technical teams
Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance, 401K, flexible spending accounts, tuition reimbursement, paid time off, and more. Visit our website at www.duda.com for more information.
Application Details:
- No relocation assistance is available.
- Duda is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
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What We Do
A. Duda & Sons, Inc. (DUDA) is a privately owned, diversified land company headquartered in Oviedo, Florida, engaged in a variety of agricultural and real estate operations. Duda Farm Fresh Foods, Inc., a wholly-owned subsidiary, continues the company’s legacy as a quality grower, shipper and marketer of fresh produce with operations in Florida, California, Arizona, Georgia and Michigan. Duda Ranches oversees the company’s diversified agricultural operations which include sod, sugarcane, citrus and cattle. The Viera Company manages the development of DUDA’s non-agricultural land. The master planned new town of Viera, Florida, is its major community development. Viera Realty and Viera Builders provide vertical integration of the company’s real estate operations. Duran Golf Club in the community of Viera offers a championship golf course and golf learning center. The company’s commercial property division manages a portfolio of commercial entities across the country, and the corporation's land asset management division actively seeks to enhance the value of existing land holdings and ag-oriented properties and facilities.
