Senior Business Analyst

Reposted 15 Days Ago
Arlington, VA, USA
In-Office
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software
The Role
The Senior Business Analyst will develop business strategies, create reports, address risks, and liaise between business and IT. They will focus on improving customer satisfaction and evaluate project team performance.
Summary Generated by Built In
Job Summary & Responsibilities

ECS is seeking a Senior Business Analyst to work in our Arlington, VA office.  Please Note: This position is contingent upon additional funding.


Responsibilities include:

  • Develop new business strategies and models
  • Communicate to management on how these strategies and models will enhance business efficiency
  • Create monthly reports on the performance of the business
  • Identify and address operational, financial, and technological risks within the business
  • Maintain, test, and improve business and systems operations
  • Build and maintain relationships with key stakeholders
  • Identify innovative ways to increase customer satisfaction
  • Evaluate the performance of project teams to ensure that targets and deadlines are met
  • Communicate ideas and viewpoints to senior management
  • Act as a liaison between business and IT groups
  • Supervise the design of new products and evaluate how these will perform on the market
Preferred Qualifications
  • Bachelor’s degree in business, accounting, IT or any related field
  • 3+ years’ experience as a business analyst
  • Knowledge of cloud environments
  • Knowledge of Databricks
  • Knowledge of Microsoft Visio and Access is advantageous
  • Ability to develop and run SQL or Python queries
  • Excellent communication skills - you have strong verbal and written interpersonal and communication skills, which are used to effectively interact with customers, collaborate with internal teams, and convey ideas and feedback
  • Analytical skills - part of the daily role includes analyzing data, feedback, and metrics to derive meaningful insights and make data-driven decisions
  • Customer service skills - you are experienced in placing the customer at the center of decision-making and continuously strive to exceed their expectations by staying on top of customer support and customer complaints, creating a powerful customer experience strategy
  • Problem-solving/analytical skills - you can identify and address customer issues, resolve conflicts, and find creative solutions to pain points
  • Adaptability - you can proactively respond to evolving customer needs, industry trends, and shifting business dynamics
  • Proven training in Business Process Modeling
  • Proficiency in MS Office (MS Word, Excel, PowerPoint)
  • The ability to handle multiple projects in a fast-paced environment
  • Project Management experience at the senior level

Skills Required

  • Bachelor's degree in business, accounting, IT or any related field
  • 3+ years' experience as a business analyst
  • Knowledge of cloud environments
  • Knowledge of Databricks
  • Knowledge of Microsoft Visio and Access
  • Ability to develop and run SQL or Python queries
  • Excellent communication skills
  • Analytical skills
  • Customer service skills
  • Problem-solving/analytical skills
  • Adaptability
  • Proven training in Business Process Modeling
  • Proficiency in MS Office
  • Ability to handle multiple projects in a fast-paced environment
  • Project Management experience at the senior level

ECS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ECS and has not been reviewed or approved by ECS.

  • Healthcare Strength ECS advertises multiple national-network medical plan options with HSA eligibility alongside dental and vision coverage. Coverage generally begins quickly and is paired with company-paid short- and long-term disability, adding stability to the health package.
  • Retirement Support A 401(k) with Safe Harbor and immediate vesting on employer contributions is emphasized, with an employer match available. Access to an employee stock purchase plan via the parent company provides an additional savings avenue.
  • Parental & Family Support Paid parental leave up to 30 days, adoption assistance, and other family-oriented leaves are highlighted. Feedback suggests these offerings add meaningful value beyond base pay for many roles.

ECS Insights

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The Company
HQ: Fairfax, VA
2,129 Employees
Year Founded: 1993

What We Do

ECS, a segment of ASGN (NYSE: ASGN), delivers advanced solutions and services in cloud, cybersecurity, artificial intelligence (AI), machine learning (ML), application and IT modernization, and science and engineering. The company solves critical, complex challenges for customers across the U.S. public sector, defense, intelligence and commercial industries. ECS maintains partnerships with leading cloud, cybersecurity, and AI/ML providers and holds specialized certifications in their technologies. Headquartered in Fairfax, Virginia, ECS has more than 3,400 employees throughout the U.S. and has been recognized as a Top Workplace by The Washington Post for the last five years.

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