Senior Business Analyst

PDMI is looking for a Senior Business Analyst to join our team! The ideal candidate for this role will have experience as a Business Analyst within the software development lifecycle process, and experience in the healthcare industry, preferably in pharmacy / data processing / 340B! We are looking for an expert in requirements gathering so you must be comfortable asking difficult questions and challenging the status quo.  

Since 1984, PDMI has provided pharmacy data processing and other flexible, scalable solutions to help our clients meet their business objectives. We offer transparent, pass-through pharmacy processing and other services for private label Pharmacy Benefit Managers (PBMs), vertically integrated health plans and hospital systems. In addition to Pharmacy Benefit Administrative Services, we offer 340B Administration, Hospice and Long-Term Care Services. 

Why Join Us: 

• Best Employer: PDMI was voted Best Employer in Ohio for the 5th consecutive year in 2025! 
• Meaningful Work: Contribute to improving healthcare quality and efficiency. 
• Collaborative Environment: Work with passionate professionals who share your drive. 
• Exciting Challenges: Every day brings new opportunities to excel. 
• Flexible Work: Fully remote opportunity with a company that cares. 

Key Responsibilities:   

• Define business requirements, functional design, system specifications, business processes and flow charts    
• Define requirements to be used in the design for integration interfaces between systems   
• Establish and document requirements to ensure data validity and reliability   
• Conduct business and systems process analysis to create process design improvements    
• Produce required project analysis documentation for the proposed applications/systems, including but not limited to: business requirements, system specifications, scope matrix, use cases, sequence diagrams, workflow charts and diagrams, future state proposals and user-acceptance testing plan    
• Study and understand system capabilities and how they affect the business processes    
• Interpret customer business needs and translate them into business and technical requirements   
• Critically evaluate information gathered from multiple sources, then dissect the high-level information into smaller details    
• Facilitate the flow of information related to business needs between customers and software development teams    
• Elaborately define user concept/design documentation for utilization by development teams to build software     
• Enable fulfilment of long-term business strategies by ensuring new systems meet the required specifications   
• Actively participate in Agile/Scrum ceremonies, including daily stand-ups, sprint planning, backlog grooming, reviews, and retrospectives.  
• Own and refine the product backlog by prioritizing requirements, clarifying scope, and ensuring readiness for sprint execution.  
• Review and validate test cases to ensure alignment with business requirements and acceptance criteria; support UAT execution and sign-off.  

Work & Education Experience Requirements:  

• Minimum four-year degree in computer-related field; Master’s Degree in business analytics or computers preferred; or equivalent combination of education and experience.  
• Minimum 5 years’ experience in the analysis of business processes.   
• Minimum 5 years’ experience with the SDLC process.   
• PBM/340B industry experience preferred.   
• Working knowledge of SQL, including the ability to write and interpret basic to intermediate queries to retrieve, validate, and analyze data.  
• Familiarity with JIRA to document, track, and manage requirements throughout the SDLC.