Senior Business Analyst

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3 Locations
In-Office
Fintech • Professional Services • Software • Financial Services
The Role
• Shape the future of our firm driving large-scale transformation programs
• Work from Brisbane, Melbourne or Sydney w/ hybrid options available
• 9-day fortnight with no salary reduction

Grant Thornton Australia is one of the world's leading independently-owned and managed accounting, advisory and consulting firms.

Our culture is underpinned by a commitment to our clients, people and communities, and our promise to ‘Reach for Remarkable’ by providing proven expertise, principled execution, and personalised experience.

In Australia, we’re proud to support the careers of over 1,500 remarkable people. With six offices nationally and partner firms in more than 145 markets, wherever you want to go, we can take you there.

About this role

As a Senior Business Analyst in the GT Digital Program Delivery team, you will collaborate closely with project managers and business stakeholders throughout the entire delivery lifecycle – interpreting project visions aligned to our strategic goals, defining clear business requirements, and forming part of implementation teams to design, test and deliver business and technology solutions. This role is pivotal in driving large‑scale transformation programs that will shape the future of our firm.

This role can be based out of Brisbane, Melbourne or Sydney, with flexible working options available to the successful candidate.

Key responsibilities

  • Partner with business stakeholders to understand issues, identify improvement opportunities, and enhance efficiency, client experience, and people experience

  • Collaborate with the Digital team and key stakeholders to assess technology solution options, including cost / benefit and business impact

  • Lead workshops, interviews, surveys, and use other techniques to elicit and document business requirements, processes, and rules

  • Drive analysis of business processes and systems, challenging current practices and identifying opportunities for innovation, automation, and efficiency across the firm

  • Translate requirements into clear functional / non‑functional specifications, use cases, user stories, and acceptance criteria

  • Communicate business problems and solution options confidently to executive stakeholders, supporting strategic discussions and decision‑making while ensuring alignment to scope and quality

  • Ensure delivery quality – contribute to user acceptance testing, training, and communications, and support production activities as needed

  • Work with the project manager to plan, monitor, and report on business analysis activities and deliverables

  • Mentor junior business analysts, providing guidance on methodologies and tools

  • Collaborate with Digital and Support Services teams to continuously improve delivery processes, tools, and templates

Skills and experience

Required

  • Tertiary qualification(s) in Business Information Systems, Computer Science, Information Technology, or other relevant qualification(s)

  • 3 or more years’ experience as a Senior Business Analyst within a professional services environment

  • Strong written and spoken communication skills, with the ability to clearly convey information to technical and non-technical stakeholders

  • Proven ability to conduct in-depth analysis of business needs

  • Demonstrated deep expertise with business and data analysis methodologies, techniques, tools and template, including process re-engineering, optimisation and automation

  • Demonstrated deep expertise and understanding of Agile, Waterfall and Scrum project methodologies

  • Strong capability in modelling business processes using BPMN standards, with hands-on experience in Microsoft Visio or comparable tools for creating clear and accurate workflow diagrams

  • Experience or exposure to AI-driven solutions, machine learning concepts, and / or participation in AI-related initiatives

Desirable

  • Familiarity with Azure DevOps, JIRA, or similar platforms for backlog and sprint management

If you’re interested in this role but don’t feel that you match every single one of our requirements, we would still love to hear from you and explore the unique skillset and attributes that you can bring to the team.
 

Reach your remarkable

At Grant Thornton we do things differently because we understand that when you strive for better and care about what you do remarkable things are possible. We’re a dynamic and authentic mix of backgrounds, perspectives and ways of thinking. We’re driven by our shared purpose – we care for our people, clients and communities and support them to thrive.

With us, you’ll be exposed to challenging and rewarding opportunities – building your confidence and capabilities at every step. You’ll be supported, motivated and inspired by a team of passionate and caring collaborators and leaders. You’ll be empowered to build a career path that’s tailored to you and encouraged to make a meaningful difference. And we’ll make sure the excellence you deliver and the impact you make is always seen, felt and celebrated.

Remarkable perks that put you first:

  • Flexible working options available

  • Fully funded gym membership and health insurance discounts

  • Salary packaging

  • Salary continuance insurance

  • And many more!

Need some help applying or participating in the recruitment process?

We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply, and we warmly encourage applications from individuals from diverse backgrounds including Aboriginal and/or Torres Strait Islanders, those in the LGBTQI+ community and individuals who identify as having disability or are neurodivergent.  Click here for recruitment support information and to learn more about Diversity, Equity and Inclusion at Grant Thornton.

Should you have questions or require any adaptations or additional support for your individual circumstances so you may perform at your best during the application or recruitment process please contact Sarah McGrory from our Talent Acquisition team at [email protected].

As we provide fair consideration and evaluation to a high volume of applications, we endeavour to provide feedback on your application at the earliest opportunity.

Need some help applying or participating in the recruitment process?

We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply, and we warmly encourage applications from individuals from diverse backgrounds including Aboriginal and/or Torres Strait Islanders, those in the LGBTQI+ community and individuals who identify as having disability or are neurodivergent.  Click here for recruitment support information and to learn more about Diversity, Equity and Inclusion at Grant Thornton.

Should you have questions or require any adaptations or additional support for your individual circumstances so you may perform at your best during the application or recruitment process please contact our Talent Acquisition team at [email protected]

As we provide fair consideration and evaluation to a high volume of applications, we endeavour to provide feedback on your application at the earliest opportunity.

#LI-Hybrid

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The Company
HQ: Sydney, NSW
1,661 Employees

What We Do

Your business deserves remarkable support. No matter your industry, business lifecycle stage, market or growth plans, our experienced audit, assurance, tax and advisory professionals are dedicated to achieving the best outcome for you and your stakeholders. To us, care is as important as capability because we believe that your experience is as important as the outcome. Our culture is underpinned by a commitment to our clients, people and communities, and our promise to ‘Reach for Remarkable’ by providing proven expertise, principled execution, and personalised experience. Grant Thornton Australia is a member firm of the Grant Thornton global network – one of the world's leading independently-owned and managed accounting and consulting firms. Our brand is respected globally and recognised by capital markets, regulators and international standards setting bodies. In Australia, we have over 1,500 people across Tarndanya (Adelaide), Meeanjin (Brisbane), Gimuy (Cairns), Naarm (Melbourne), Boorloo (Perth) and Warrang (Sydney). Our business is based on transparency and independent governance of the highest standard, and our structure helps ensure accountability right through to our Board. Together, our purpose and values serve as our driving force and guidepost for all our interactions so that your business, our wider community and people within our own organisation have a strikingly different experience. Find out more: www.grantthornton.com.au

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