General Responsibilities:
- Expected to contribute to the success of the department by providing leadership and guidance.
- Successfully solves difficult problems, recognized as a leader in more than one area.
- Recognized as a subject matter expert in areas specific to their discipline/team.
- Able to identify and address previously acknowledged problems, offering innovative solutions and influencing organizational strategy.
- Designs and leads implementation of product, process, automation and/or streamlines work using industry best practices or incremental ideas, resulting in systemic improvements and/or increased engagement.
- Designs new business processes that have a positive impact on customers and drives organizational growth.
- Mentors junior and mid-level team members, actively participates in the hiring process, advocates for business improvements, and contributes to the performance management process, providing valuable insights.
Responsibilities:
- Lead product requirements gathering, documentation, and validating processes throughout the project lifecycle.
- Lead discussions with clients, stakeholders, users, and internal team members to analyze, discuss, and document functionality.
- Collaborate cross-departmentally to refine and validate requirements and functionality, capturing assumptions and creating alignment of purpose.
- Lead the creation of Business Requirements Specifications, User Stories and Acceptance Criteria.
- Support QA with test case development.
- Assist in the testing process to refine requirements.
- Own and successfully conduct the process of measuring, reporting and meeting requirements.
- Recommend changes to the product roadmap based on requirements evolution.
Skills & Experience:
- Bachelor’s Degree in Computer Science, Computer Information Systems, Data Science, Business Administration, or related field.
- Relevant business analyst credentials and certifications, such as CBAP, PMP, and Agile.
- 5+ years experience as a Business Analyst.
- Proficiency in requirements management methodologies for digital product development, such as BABOK.
- Experience in creating and maintaining requirements, user acceptance testing strategies, and maintenance documentation.
- Experience using digital development tools (i.e., Jira, Confluence, Figma).
- Experience with Web Products built on a variety of platforms.
- Ability to lead client, stakeholder, and user-facing discussions.
- Ability to define and document Business Analyst process definition, including best practices and continuous improvement of responsibilities.
- Experience meeting critical deadlines, adapting quickly to shifting priorities, and managing multiple projects simultaneously.
- Excellent communication skills including the ability to communicate complex concepts clearly and succinctly to internal and external stakeholders.
Top Skills
What We Do
Insomniac Design is an award-winning digital creative agency founded in 1999, based in D.C.’s historic Blagden Alley. We’re an agile, nimble and innovative team organized by functional areas of expertise — Creative, Technology, Strategy, and Management. With offices in the U.S. and Europe, we’re a global team with diverse experience and cultural backgrounds who consistently strive for excellence. We specialize in human-centered design — with projects and work that includes complex web and mobile builds, digital transformation, branding, visual design, content, video and creative services.
We’ve worked in the areas of policy, advocacy, government, foundations, commercial brands, and more — with clients like Brand USA, UNICEF, The World Bank, World Health Organization, Amnesty International, BBC Worldwide, National Endowment for the Arts, Lufthansa Airlines, Adobe, and Google. Insomniac Design’s work has won numerous awards such as W3 Awards, Communicator Awards, and the AIB awards. Beyond the U.S., our work in Asia and Africa has been featured in news and media around the world.
