What will you be doing?
- Collaborating with external or group wide specialists to facilitate ideation, requirement gathering, design and delivery of initiatives.
- Generating insights, identifying key and emerging trends and issues relating to delivering strategy and underpinning capabilities.
- Analysing, modelling and determining appropriate approaches to improve member experience and operational efficiency.
- Providing data-driven recommendations on the improvement of systems and processes, measuring success of implementation and sharing key lessons learned.
- Supporting the capability uplift of in relation to regulation changes across the business.
- Developing and expanding continuous improvement toolkit and collateral to ensure reusability and adoption across the business.
What are we looking for in you?
- Experience with business requirements elicitation, analysis, workshop facilitation and supporting business case development.
- Significant Business Analyst experience, ideally within a similar size organisation.
- Experience working on compliance focused projects, highly advantageous.
- Proven track record of translating highly technical and detailed data into user-friendly documentation and recommendations based on the data.
- Excellent commercial acumen and the ability to think strategically and identify and mitigate risks to the program as well as opportunities.
- Strong conceptual, financial, analytical, interpretive and problem-solving skills.
- Collaborates effectively with other teams across the organisation, demonstrating understanding around what motivates and challenges colleagues in different areas.
- Demonstrated experience establishing and working in small, multidisciplinary, entrepreneurial and adaptive teams of internal and external resources.
- Ability to build rapport and maintain professional relationships with all stakeholders.
- Strong ability to generate data insights and translate into practical business recommendations.
- Analytical and creative problem-solving skills, with keen attention to detail.
- Experience working in a team-oriented and collaborative project delivery environment.
What can we offer you?
- A workplace culture where our people feel valued, respected and empowered.
- Work in flexible ways that meet work/life commitments and support wellbeing.
- Join a connected and engaged Project delivery team, that shares best practise.
- Be part of a purpose led organisation that gives back to the WA community
- An environment that values ongoing career development.
- Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services.
- Opportunities for community engagement and corporate volunteering.
What We Do
At RAC we offer career opportunities that will allow you to give back and make a difference to our members and the WA community. We pride ourselves on employing the highest calibre of people to meet our member’s needs. RAC promotes healthy living and aims to protect health and safety of employees, members and visitors.
RAC has been a part of the West Australian community since 1905. We are unique organisation, built by members for members. From our origins as a motoring club, we have grown to a diverse organisation of over 1,400 employees serving more than 1 million members with a range of products and services. RAC’s difference is that we are a membership organisation, which means we don't have shareholders and we reinvest our profits for the better of our members and the WA community.
House rules:
We really enjoy receiving your feedback, comments and experiences and enjoy getting the most out of our LinkedIn community. With this in mind, we ask that you stick to the following guidelines:
• Please be polite to other RAC LinkedIn users and treat each other as you would like to be treated.
• Please don’t give out any personal information.
• We cannot allow any inappropriate or offensive language.
• Advertising, spam, selling and links to external shopping sites are not allowed here and will be removed.
• If you want to post a link to another site to illustrate your point, please do not link to sites that require registration in order to view, or any site that prompts an automatic download as these comments will be removed.
• Page admins and the RAC LinkedIn community must be able to easily understand your message. For this reason we can't allow messages which are written in code or a language which isn’t English.
• We reserve the right to de-tag RAC from any posts or photos that we deem inappropriate.
• Please note that repeat offenders may be reported and will be blocked from the LinkedIn page
