Senior Business Analyst

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).

As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.

About Cho Tot

Established in 2012, Chotot.com is the first re-commerce platform in Vietnam pioneering classified 4.0 with more than 1 billion page views every month. On average, 9 out of 10 Vietnamese people are aware of Cho Tot when asking about selling and buying in any category. With the motto “Muốn Là Có” (“A Way to Your Wants”), we leverage technology to build a simple, efficient, and reliable platform that meets all the wants and needs in all stages of your life. There are more than 60 categories on Chotot.com, meaning whether you are looking for a house, a car, a job, a pet, or a piece of vegetable, you can find them on our site. Whether you are passing things you once loved or giving them to people in need, we are here to assist.

At Cho Tot, you will be part of our young and dynamic team in a fast-moving and fun-loving environment. You will receive opportunities to reach all the potentials you can think of in your career ladder. Cho Tot provides a competitive salary and full benefits. More importantly, we are a family within the company to support each other to learn, grow and immerse in new experiences every day. Every member of our family will be there with you on your path of passion to deliver the best online classified site to serve Vietnamese people. Being part of a bigger global organization, at Cho Tot you will also be given opportunities to collaborate with global distributed teams across the world to tackle and provide solutions for some of the most challenging problems in the emerging internet business space. Since 2019, Cho Tot is part of Carousell.

We are looking for a self-motivated and talented Senior Business Analyst for our Property Vertical, Nha Tot. The ideal candidate is meticulous, customer-oriented, data-driven and strong in project management.

The Business Analyst would be responsible for delivering business intelligence & user insights, planning & building new products, and managing projects to improve users’ experience while meeting the company's goals.

Responsibilities

• Understand and analyze market, competition landscape and user behaviors which involve user interviews, research and data deep-dive analysis.

• Analyze, segment and carry out the experiment to optimize users experience and improve users engagement.

• Prepare proposals and presentations, drive planning of new products and features given by market insights and data to enhance users’ experience and foster company's revenue potential, manage stakeholders and available resources for projects.

• Work across teams to coordinate product planning, technical implementation and communication with users.

• Produce insightful dashboard given by data sources, monitor and report all metrics important to the business operation (buyers, sellers, advertisements, traffic, revenue, etc).

• Other ad-hoc duties & as assigned and paperwork.

• At least 3-5 years of experience in business analysis.

• A candidate must possess at least a Bachelor Degree in any field, with good scholastic records.

• Critical reasoning and logical thinking is a must!

• Strong analytical and problem solving skills, still able to infuse innovation with an open-minded approach.

• Self-motivation & strong project & stakeholder management.

• Excellent organizational, interpersonal and communication skills.

• Great work ethic and a ‘can do’ attitude.

• High level of competency in Excel & Powerpoint.

• Able to work in a fast-paced team structure under time pressure.

• Strong command of English and Vietnamese language.

• Data mindset and SQL/ BigQuery are strong advantages.

Benefits:

• Get 15 days of annual leave and 5 days of sick leave per year
• Health insurance for employee and their family members.
• Get a 13th-month salary and annual performance bonus.
• Participate in regular team-building activities and company parties.
• Full of learning and training opportunities to grow your professional and personal skills.
• Our modern offices serve perfectly for a relaxed, yet productive work environment.

Get your seat belt fastened because many challenges are waiting ahead. But you will be on a fun and supportive team full of intelligent minds and a collaborative spirit.

Get exposed to and directly work with an extensive, large-scale database, because data has a first-class seat at Cho Tot.

Full of learning and training opportunities to grow your professional and personal skills.

If you love to squeeze the insights out with tons of questions, keep asking why and go the extra mile to continuously strive to be the best, jump on the bandwagon with us! 🚀

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