Why Work For Us?
- Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
- 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
- Benefits – Medical, Dental, Vision, wellness program and more!
- Paid Holidays
- Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
- Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
- Free AAA Classic Membership
- AAA Product Discounts
- Tuition Reimbursement Program
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At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
NOTE: This role is hybrid and requires 3 days a week onsite in our Walnut Creek, CA office.
Job Summary
As a Senior Business Analyst on our Strategic Initiatives team, you'll be more than an analyst; you'll be a proactive partner, leveraging your analytical prowess to make sense of complex challenges, even with imperfect data, and drive meaningful outcomes. We're looking for someone with a generalist bent and an owner mindset – someone who is eager to step outside their comfort zone, roll up their sleeves, and take ownership of challenges from inception to resolution. Incumbents work with independence and require guidance only for complex or unusual assignments. We may depend on you to provide technical advice to associates and other functional areas.
Essential Functions
Drive Strategic Analysis and Problem Solving: Conduct analysis of complex business problems, market trends, and internal data to identify strategic opportunities and challenges. Develop creative and pragmatic solutions to support strategic initiatives, often requiring an ability to synthesize information from diverse sources and make informed judgments with limited data.
Generate Data-Driven Insights: Translate raw data into actionable insights, developing reports that inform strategic decisions and communicate complex information clearly. You'll make sense of sometimes messy data and provide directionally-accurate insights.
Cross-Functional Collaboration: Partner effectively with various stakeholders across the organization, fostering collaboration and aligning diverse perspectives to drive program success. You will embody humility, courage, and confidence in working with diverse teams.
Proactive Program Support: Offer analytical support for strategic initiatives, ensuring projects stay on track, identifying potential roadblocks, and proactively suggesting solutions. Anticipate needs, identify opportunities for improvement, and take initiative to advance strategic objectives.
Communication and Influence: Present findings and recommendations to senior leadership and cross-functional teams in a clear, concise, and compelling manner, championing data-informed decision-making.
Knowledge/Skills/Abilities
• Exceptional problem-solving skills with a track record of developing practical and innovative solutions, often requiring a willingness to move outside of your domain expertise
• Proven ability to analyze complex data sets, identify key trends, and draw meaningful conclusions, even with a lot of ambiguity
• Willingness to challenge the status quo and champion bold new solutions
• Advanced organizational skills and business writing skills
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels.
• Foundational understanding of AI concepts, capabilities. Ability to identify potential applications of AI to enhance analysis and problem-solving, and a curiosity to explore new technologies
• Project management experience to accurately complete detail data assignments, understand and interpret broad operational / product / financial concepts and their application to the business unit and AAA
• Strong understanding of the use and development of operational models and other related reporting software (preferred)
• Strong proficiency in data analysis tools (e.g., Excel, SQL, Tableau, Power BI) (preferred)
Education & Experience / Licenses & Certification
• Bachelor's degree in related area or an equivalent combination of education and experience
• 5+ years experience conducting financial and/or business analysis preferably in a fast-paced, highly-visible environment.
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We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $107,687.00 - Mid: $134,608.00- Max: $161,528.00-
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What We Do
AAA. Always here for our Members, communities, and you. Welcome to AAA Northern California, Nevada & Utah. For well over a century, we’ve continued our long-standing commitment to diligently serve our Members and communities. We have achieved this, and our exemplary reputation, by delivering our wide range of services that span from the roadside assistance we’re famous for; to automobile, homeowners, life and other personal lines of insurance; as well as travel services; and discounts that allow our Members to enjoy life both on and off the road. Beyond the top services we offer, there is still so much more to AAA. We also lead the way in the advocacy for alternative fuels and vehicles, encourage our employees to take advantage of the ability to volunteer their time to deserving organizations and causes in our communities, and offer an array of community focused programs such as car seat installation, teen safe driving, approved auto repair, and AAA battery round-up. Naturally, our leadership and excellence means finding the right individuals driven to continue and support the AAA commitment to serving our Members. We’re always looking for passionate people just like you to bring your unique perspectives and ideas to strengthen our team. Joining AAA means the opportunity to be yourself while building a successful career. You’ll also be able to take comfort in knowing that you’ll be covered by some of the best and competitive benefits in the industry








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