Senior Business Analyst

Posted 2 Days Ago
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London, Greater London, England, GBR
In-Office
Senior level
Insurance • Financial Services
The Role
Leads business and functional requirements for policy administration systems, integrations, reporting tools, and strategic IT initiatives. Facilitates requirements sessions, stakeholder reviews, process documentation, UAT planning and execution, and user acceptance signoff. Collaborates with development and testing teams to troubleshoot issues and optimize business processes. Builds relationships with business units, negotiates solutions, and provides leadership to other IT Business Analysts.
Summary Generated by Built In

Job Description

Are you looking for your next opportunity?


Sompo has a unique opportunity for a Senior Business Analyst in our IT team.


The Senior Business Analyst will play a pivotal role in bridging the gap between business needs and technical solutions, ensuring seamless collaboration and alignment across teams. This position involves gathering and defining business and functional requirements for policy administration systems, downstream integrations, and reporting tools.


Location: This position will be based out of our London office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.


Our business, your impact, our opportunity:


What you’ll be doing:

  • Lead requirements definition for complex projects and multi-year strategic initiatives. Identify and translate business needs into clearly defined requirements, and create documentation inclusive of business use cases, process flows, data flows, traceability matrices and report mock-ups.
  • Lead review sessions for completed business/functional requirements with key business users focused on gaining consensus and final business approval.
  • Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations.
  • Build strong relationships within the business units and support functions to understand the business needs.
  • Collaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged and to assist in troubleshooting and resolving issues.
  • Ensure that proposed solutions are focused on improving efficiency and effectiveness of the business processes and are consistent across products where possible.
  • Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements.
  • Facilitate UAT execution phase and work with business lead and project manager to obtain user acceptance test signoff.
  • Provide direction and leadership to one or more IT Business Analysts.

What you’ll bring:

  • 7+ years as an IT Business Analyst in the Commercial Property & Casualty insurance industry
  • Extensive experience with policy administration systems is required. Experience with Guidewire PolicyCenter is preferred.
  • Experience with reporting solutions is preferred
  • Experienced with Agile SCRUM methodology and business analysis methodologies; working knowledge of business analysis documentation standards.
  • Hands-on experience writing user stories is required.
  • Proven track record of creating clear, concise deliverables that reflect a deep understanding of business needs and the out of the box software functionality.
  • Experience operating and interfacing with business management, including negotiation and presentation skills.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.


Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms.  The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.


We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. 

Below is a summary of some of the benefits we offer, which may vary depending on the country:


  • Health & Wellness Benefits
  • Retirement & Savings Plans
  • Global Parental Leave & Adoption Assistance
  • Employee Assistance Program
  • Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:


At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide. Life at Sompo page


Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.

Skills Required

  • 7+ years of experience as an IT Business Analyst in the Commercial Property & Casualty insurance industry
  • Extensive experience with policy administration systems
  • Experience with Guidewire PolicyCenter
  • Experience with reporting solutions
  • Experience with Agile Scrum methodology and business analysis methodologies
  • Working knowledge of business analysis documentation standards
  • Hands-on experience writing user stories
  • Track record of creating clear, concise business analysis deliverables
  • Experience interfacing with business management
  • Negotiation and presentation skills
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The Company
HQ: Hamilton
20,166 Employees
Year Founded: 2017

What We Do

Sompo International is a global provider of property, casualty, specialty insurance and reinsurance, serving commercial and consumer clients. Its offerings span areas such as agriculture, professional liability, property, marine, energy, casualty and other specialty lines, alongside catastrophe and other reinsurance. The company combines global capabilities with local expertise to develop customized risk solutions, support clients and business partners, and provide coverage and service across international markets.

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