Company: CGL
Department: GO Client Experience
Employment Type: Temporary Full-Time (12 months)
Work Model: Hybrid (2 days in office)
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.
As the Senior Business Analyst you will be a subject matter expert and lead the development of stories (requirements), workflows and procedures, business analysis, acceptance testing, and the implementation of new or enhanced applications to ensure alignment within the program.. You will work closely with various stakeholders to ensure that all requirements align with digital standards, enable agile team development, and deliver high quality results.
How you will create impact:- Consulting with stakeholders to understand, gather, and document clear and concise business and technology requirements, processes, issues, and risks.
- Investigating and recommending solutions using sound business judgement while consulting with all affected areas and apply solutions where appropriate.
- Developing test strategies, planning, and providing work effort estimates while adhering to Business Systems standards, methodologies, processes, and tools.
- Supporting technical design, development, and testing activities by offering subject matter expertise to respond to inquiries, participating in reviews and providing context regarding business needs and requirements.
- Coaching, training, and developing team members and providing timely feedback to achieve department objectives.
- You have five years of experience as a business analyst, working in an agile environment.
- You have a post-secondary degree in Business or Computer Science.
- You have or are working towards the Chartered Insurance Professional (CIP) designation.
- You have a Business Analyst certification.
- You have excellent business and systems knowledge and comprehension of applications, procedures, and workflows.
- You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
- You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
- You have strong communication skills to clearly convey messages and explore diverse points of view.
- You build trusting relationships and provide guidance to support the development of colleagues.
- You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
- Training and development opportunities to grow your career.
- Flexible work options to support personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Volunteer opportunities to give back to your community.
Salary information
Expected salary/hourly range $X - $X” (min-max, full range).
OR
Salary to be discussed with successful applicants” (where a range is not published).
Salary placement
The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.
Incentive/Variable pay
Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.
Sales Roles
Expected salary/hourly range $X - $X (min-max, full range). This role is eligible to participate in a sales incentive plan for additional compensation with an annual target of X%.
OR
A target range of X% - X%” (agency roles).
Skills Required
- Five years of experience as a business analyst in an agile environment
- Post-secondary degree in Business or Computer Science
- Chartered Insurance Professional designation or active pursuit of the designation
- Business Analyst certification
- Strong business and systems knowledge, including applications, procedures, and workflows
- English language proficiency
- French language proficiency
What We Do
As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations. We are rooted in the idea that together, we are stronger, safer, and more resilient. Our vision to be a catalyst for a sustainable society is reflected in everything we do, including our community investment programs, strategic partnerships, and active volunteerism. We champion and fund the development of community-oriented co-operatives and social enterprises, invest for positive impact, and work hard to contribute to communities across Canada by supporting financial literacy, mental health, flood safety, and sustainability initiatives and programming. With over 600 locations across the country, over 6,000 employees and a dedicated financial advisor network of over 2,500 licensed insurance representatives, we remain true to our roots: putting the needs of our clients and our communities first. Our response to COVID-19 As an essential service, we took immediate steps to ensure the health and safety of our people, clients, and communities. We’re following the direction of Health Canada as we roll out a phased return to corporate and local offices across the country. If you have applied for a posted role, a recruiter will be in touch with an update. Currently, all interviews are being conducted remotely.
