We are seeking an experienced Senior Business Analyst based in Dubai to drive strategic projects requiring a deep understanding of government operating environments. The ideal candidate will bridge the gap between government stakeholders and technical development teams, ensuring that solutions comply with regulatory standards and support digital transformation and operational excellence initiatives.
Key Responsibilities
- Requirement Gathering & Documentation: Lead stakeholder workshops and interviews with government entities to elicit, analyze, and document comprehensive Business Requirements Documents (BRD) and Functional Requirement Specifications (FRS).
- Regulatory Compliance: Ensure all deliverables align with government policies, regulatory standards, and legislative frameworks applicable in Dubai and the wider UAE.
- Process Reengineering (BPR): Analyze current operational workflows (As-Is) and design optimized future-state processes (To-Be) to enhance government performance and service delivery speed.
- Stakeholder Management: Act as the primary liaison between government clients, technical teams, and project managers, facilitating requirement sign-offs and managing changes smoothly.
- Agile Support: Translate complex business requirements into clear User Stories, acceptance criteria, and backlog items to support development teams working within Agile/Scrum frameworks.
- User Acceptance Testing (UAT): Plan and participate in UAT execution to validate that developed systems meet both government regulatory standards and practical business needs.
Requirements
Experience: A minimum of 5 to 7 years of experience working as a Business Analyst or in a technical/operational project analysis role.
Government Sector Background: Proven, direct experience working within government entities, regulatory bodies, or public sector institutions (prior experience within Dubai government entities is highly preferred).
Language Proficiency: Arabic speaker only / Native or fully fluent (written and spoken) as a mandatory requirement for interacting with government stakeholders, alongside professional proficiency in English.
Education: Bachelor’s degree in Computer Science, Management Information Systems, Engineering, Business Administration, or a related field.
Technical & Professional Skills:
- Proficiency in business process modeling tools (e.g., MS Visio, Bizagi, Lucidchart).
- Familiarity with project and requirement management tools (e.g., Jira, Confluence).
- Strong capability in conducting feasibility studies and analytical reporting.
Soft Skills: Excellent interpersonal, communication, presentation, and negotiation skills, with the ability to navigate formal institutional environments effectively.
Skills Required
- 5 to 7 years of experience as a Business Analyst or in technical or operational project analysis
- Direct experience working with government entities, regulatory bodies, or public sector institutions
- Prior experience with Dubai government entities
- Native or fully fluent Arabic speaker, written and spoken
- Professional proficiency in English
- Bachelor's degree in Computer Science, Management Information Systems, Engineering, Business Administration, or a related field
- Proficiency with business process modeling tools such as MS Visio, Bizagi, or Lucidchart
- Familiarity with project and requirements management tools such as Jira and Confluence
- Experience conducting feasibility studies and analytical reporting
- Excellent interpersonal, communication, presentation, and negotiation skills
- Ability to navigate formal institutional environments effectively
What We Do
We are a global team who's passionate about transformative enterprise solutions & intelligent design. Our solutions and designs are out to reshape the way people interact with technology. BlackStone eIT supplies innovative solutions to automate and digitally transform human and information intensive processes. We empower breakthrough business results with smarter workflows, augmented business intelligence with AI insights, and through real-time situational awareness which all drive better business outcomes. BlackStone offers a portfolio of next generation solutions, tools, and technologies to be used as a platform to transform traditional organizations into modern smart organizations. Our solutions are designed to dramatically reduce operating costs, increase competitiveness, mitigate risk, boost internal productivity, improve the customer and employee experience, and to make the previously impossible, possible
