Senior Business Analyst

iKnowHow Group is a dynamic, international technology company with 24+ years of experience and a team of 300+ talented professionals delivering innovative technology solutions across Energy, Telecommunications, Banking & Financial Services, and the Public Sector.

Through its specialized subsidiaries, it brings domain expertise in areas such as Health and Robotics—blending deep industry knowledge with advanced, future-ready technologies.

At its core, iKnowHow S.A. delivers end-to-end project development - both internal and client-facing - turning strategy into scalable, real-world solutions. Our portfolio spans Data & AI platforms, enterprise integration, cloud-native applications, and large-scale digital transformation initiatives, enabling leading organizations across the public and private sectors to evolve and grow.

We’re looking for curious, driven people who want to create impact through technology—and grow with us.

As we continue to grow, we are seeking a skilled and motivated Senior Business Analyst with strong technical skills and solid working experience to join and contribute to the development of modern, scalable, and high-performing digital solutions.

Responsibilities :

· Gain expertise in relevant business domains, understand users' objectives, and align software applications to meet their needs effectively.

· Elicit, analyze, document, and validate business requirements in collaboration with customer stakeholders. Engage with the appropriate team members to ensure technical feasibility and efficiency of proposed functionalities.

· Identify and document both functional and non-functional requirements.

· Develop and maintain a prioritized backlog of software features, enhancements, and bugs.

· Produce comprehensive functional specifications along with wireframes and seek timely approval from customers to facilitate efficient Sprint planning.

· Participate in planning meetings, offering clarifications and setting priorities as required.

· Attend daily alignment meetings with the team to ensure that delivered features align with specified requirements.

· Conduct regular meetings with the implementation team to estimate forthcoming scope.

· Provide support in creating and updating documentation as needed.

· Bachelor’s degree in Information Technology, Computer Science, Business Administration, Computer Engineering or any related field.

· 5+ years of experience as a Business Analyst in Banking projects.

· Strong experience with business analysis tools, modeling techniques and project methodologies.

· Strong hands-on experience in Mortgage Lending / Home Loans within the Banking Industry.

· Understanding of software applications' fundamental principles, communication methods, and their impact on user experience.

· Demonstrate an analytical mindset capable of synthesizing, abstracting, and effectively communicating information to diverse audiences.

· Proficient verbal and written communication skills in English.

· Strong leadership skills, collaborative spirit, sense of ownership, and accountability.
Nice to have:
· MBA

· Familiarity with Agile/Waterfall methodologies

· Experience with Business Requirements Documents (BRDs) and Functional Specifications Documents (FSDs)

· Knowledge of Jira and Confluence

· An attractive salary package

· Private health insurance plan

· Career development and growth opportunities

· Continuous training via personalized seminars

· An amazing private & open-office workspace in Athens #LI_Hybrid

· Stable and enjoyable working environment