ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
Senior Business Analyst
We’re looking for a Senior Business Analyst who thrives at the intersection of product thinking, data-driven insight, and team leadership. As a Senior BA at ICON, you will play a pivotal role in shaping strategy, business outcomes, driving execution, and mentoring a small team of junior analysts. This is a hybrid role that blends deep individual contribution with people leadership
What You’ll Do
1. Partner with Product Managers and stakeholders to translate vision into scalable solutions grounded in data, process, and customer insight
2. Own the end-to-end requirements lifecycle—from discovery through documentation, validation, delivery, and post-launch retrospectives
3. Leverage a strong foundation in SDLC, STLC, Agile/Scrum, and modern product development practices to drive business and product outcomes
4. Mentor and manage 3-4 junior BAs, helping grow their skills and ensure quality delivery
5. Build compelling narratives and influence decisions across Product, Engineering, and Business leadership
6. Develop and deliver high-impact reports and presentations for senior management
7. Lead cross-functional workshops and working sessions to align teams and accelerate outcomes
8. Balance strategic priorities with hands-on execution—able to flex between big-picture thinking and in-the-weeds delivery
You Might Be a Fit If You Have
1. Bachelor’s degree in business, Finance, IT, or related field; advanced degree or relevant certification (e.g., CBAP/CSPO/Product Management) is a plus
2. 8–10 years of experience in Business Analysis, Product Ownership, or Product Management
3. Proven success delivering impact in cross-functional environments
4. Experience managing or mentoring other analysts or team members
5. Strong analytical and problem-solving skills, with fluency in data tools and BI platforms
6. Clear, confident communication across technical and non-technical audiences
7. A mindset that blends strategic insight with tactical ownership—you think big, but get things done
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- Bachelor's degree in computer science, information technology, or a related discipline
- Proven experience as a Business Analyst with process analysis, requirements gathering, and solution development
- Excellent analytical skills with proficiency in data analysis tools and business intelligence software
- Strong communication and interpersonal skills with ability to present complex information clearly
- Demonstrated ability to manage multiple projects, prioritize tasks, and work collaboratively in a fast-paced environment
- Willingness to travel as required (approximately 5%)
- Legal right to work in the country where the role is based
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
