Senior Business Analyst

Posted 4 Days Ago
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Lisbon, PRT
In-Office
Senior level
Information Technology • Consulting
The Role
Serve as liaison between Business Operations and IT to analyze requirements, translate them into functional specifications, drive incident root-cause analysis and remediation, support testing and migrations, enhance control frameworks for data quality, and help implement production improvements.
Summary Generated by Built In
Company Description

Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change and accelerate their digital transformation. With more than 27,000 consultants and specialists across 19 countries, the company combines strong local presence with international scale to deliver innovative, high-impact technology solutions.

Job Description

We are looking for a Senior Business Analyst to join our Business Risk Management team, acting as a key link between Business Operations and IT. In this role, you will help ensure strong collaboration across teams, translating business needs into effective, sustainable solutions.

You will contribute to shaping and implementing improvements driven by market changes, internal initiatives, and user needs, while considering strategic objectives, operational efficiency, and quality standards.

Key Responsibilities

  • Understand and analyse business needs arising from market changes, internal initiatives, or user feedback, proposing solutions aligned with organizational strategy
  • Translate business requirements into clear and detailed functional specifications
  • Collaborate with stakeholders to analyse incidents, identify root causes, and implement solutions to reduce impact and prevent recurrence
  • Build and maintain strong, collaborative relationships with cross-functional teams, fostering an inclusive and respectful working environment
  • Contribute to test planning, execution, and validation of results, including participation in migration activities
  • Propose and enhance control frameworks to ensure data quality and process integrity
  • Support the implementation of new features and improvements in production environments

Qualifications

  • Experience working at the intersection of Business and IT
  • Proficiency in Microsoft Office tools (Word, Excel, PowerPoint)
  • Ability to facilitate collaboration and encourage diverse perspectives in problem-solving
  • English – Advanced
  • Portuguese – Fluent
  • Ability to manage multiple tasks in a dynamic environment
  • Strong project management skills
  • Effective communication and collaboration with people across different functions and levels
  • Strategic thinking and ability to anticipate evolving business needs

Additional Information

 

 

 

Skills Required

  • Experience working at the intersection of Business and IT
  • Proficiency in Microsoft Word
  • Proficiency in Microsoft Excel
  • Proficiency in Microsoft PowerPoint
  • Ability to facilitate collaboration and encourage diverse perspectives
  • English - Advanced
  • Portuguese - Fluent
  • Ability to manage multiple tasks in a dynamic environment
  • Strong project management skills
  • Effective communication and collaboration across functions and levels
  • Strategic thinking and ability to anticipate evolving business needs
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The Company
HQ: Saint-Ouen
20,111 Employees

What We Do

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023. Top Employer Europe 2024

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