What You’ll do
Your key accountabilities will include
Define Business Analysis frameworks as part of an ever more efficient Data Delivery Model, balancing the need for pace with quality of deliverables and artefacts. Ability to make and implement recommendations to continuously improve how we deliver Data Products.
Take ownership of the product delivery process, working closely with business stakeholders to understand needs, define project scope, and document functional and non-functional requirements and lead on testing.
Act as a trusted advisor to stakeholders across the business, translating business needs into compelling user stories and requirements for more complex Data Products and Programmes, suitable for differing audiences.
Communicate complex technical concepts to non-technical stakeholders, ensuring clarity and alignment. Ability to also accurately translate business needs into technical requirements suitable for development teams to take on.
Contribute to best practices in model development, deployment, and monitoring across the team.
Who you are
Your skills and experience will include
4+ years of experience as a Business Analyst, with a focus on business requirements gathering, process design, and project delivery
Experience managing Business Analysts and developing processes and frameworks
Proven experience in working with cross-functional teams to deliver business-driven solutions, especially in a data-centric environment.
Experience of leading Business Analysis within a data transformation programme or product environment
Strong collaborator and communicator, comfortable working across Product, Engineering, and business teams.
What's in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
Competitive holiday entitlement with the potential to buy extra holiday days!
Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
A generous Defined Contribution Pension Scheme and Life Assurance.
A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
Everyone's welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
#hybridrole #LI-hybrid #LI-HB1
Skills Required
- 4+ years of experience as a Business Analyst, focusing on requirements gathering, process design, and project delivery
- Experience managing Business Analysts and developing processes and frameworks
- Proven experience working with cross-functional teams to deliver business-driven solutions in a data-centric environment
- Experience leading Business Analysis within a data transformation programme or product environment
- Strong collaborator and communicator, comfortable working across Product, Engineering, and business teams
What We Do
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
