Senior Business Analyst - Workers’ Compensation

Posted Yesterday
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Charleston, SC, USA
In-Office
84K-157K Annually
Senior level
Information Technology
The Role
Analyzes and implements technical solutions for insurance policy, claims, and underwriting systems, specializing in U.S. workers’ compensation. Gathers requirements, creates functional specifications and data flows, leads projects, manages risks, defines test cases, performs testing, ensures regulatory compliance, and collaborates with customers and IT teams. The role also mentors junior staff and supports process improvements and data-driven decision-making.
Summary Generated by Built In

Job Description:

About DXC Technology

DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

We are looking for a Senior Business Analyst with Workers Compensation knowledge and experience with 5+ years insurance experience. They will bridge the gap between IT and insurance operations, analyzing, designing, and implementing technical solutions for policy, claims, and underwriting systems. They require deep knowledge of US workers' comp regulations, 5+ years of insurance experience, and skills in requirement gathering, SQL, and agile methodologies.

In addition, they will work with customers and IT teams to analyze processes, identify improvements, and implement strategic, high-complexity solutions. They lead projects, mentor junior staff, define system requirements, drive data-driven decision-making, perform testing, work with customers to define test cases/matrices along with helping to ensure the system remain regulatory compliant as defined

Key Responsibilities & Skills

  • Strategic Analysis: Evaluating business needs to create, test, and implement technical solutions.

  • Project Leadership: Managing the full project lifecycle, including defining scope and managing risks.

  • Documentation: Creating detailed requirements, functional specifications, and data flow analyses.

  • Stakeholder Communication: Collaborating with various departments to ensure IT systems align with business goals.

  • Tools Proficiency: Advanced skills in MS Office (Word, Excel) and data visualization tools. 

Qualifications & Compensation  

  • Education: A bachelor’s degree in finance, business, or technology is generally required, with masters preferred.

  • Experience: 3–5+ years in a business analyst role, with 5+ years' experience in Insurance Software Domain.

  • Experience and knowledge of US workers' comp regulations

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $84,400 - $156,800.

Full-time hires are eligible to participate in the DXC benefit program.  DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Skills Required

  • Bachelor’s degree in finance, business, or technology
  • 3–5+ years of experience in a business analyst role
  • 5+ years of experience in the insurance software domain
  • Knowledge and experience with U.S. workers’ compensation regulations
  • Requirement gathering experience
  • SQL skills
  • Agile methodology experience
  • Advanced Microsoft Office skills, including Word and Excel
  • Master’s degree

DXC Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.

  • Healthcare Strength — Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
  • Retirement Support — A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
  • Leave & Time Off Breadth — Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.

DXC Technology Insights

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The Company
HQ: Ashburn, VA
86,261 Employees
Year Founded: 2017

What We Do

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

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