We’re RCL - Reitmans Canada Limited. We’ve been part of the fabric of Canada’s fashion landscape since 1926, and today, we’re elevating our iconic brands – Reitmans, RW&CO, and PENN. Penningtons – more than ever before.
Our vision is to empower Canadians to live confidently, and our mission is to create collections of uncompromising style and quality for all.
With close to 400 stores nationwide and collections designed right here at home, in Canada, we offer an exceptional customer experience. What drives us? A clear vision, unwavering commitment to our customers, and the passion of our thousands of employees across the country.
Job DescriptionPosition Overview
The Senior Business Analyst plays a key role in driving transformation initiatives by analyzing, designing, and optimizing business processes in close partnership with Business Owners and senior leadership. This role focuses on creating sustainable value across RCL’s brands and corporate functions, including Finance, Human Resources, and Information Technology, while ensuring alignment around practical, high-impact solutions.
Key Responsibilities
Process Analysis, Design, and Optimization
- Analyze and map end-to-end business processes, including operational workflows and user experiences.
- Identify opportunities to simplify processes, improve efficiency, strengthen controls, and reduce operational pain points.
- Define future-state processes, business rules, and operating standards.
Transformation Execution
- Gather, define, and prioritize business needs, translating them into clear and actionable requirements.
- Facilitate stakeholder alignment and provide practical recommendations to support decision-making.
- Measure and articulate business value, including improvements in timelines, costs, quality, and productivity.
Governance, Documentation, and Adoption
- Develop and maintain process documentation, procedures, business rules, and organizational standards.
- Lead key workshops and working sessions to clarify requirements, facilitate decisions, and align stakeholders.
- Support implementation activities, including solution feasibility assessments, impact analysis, change management, user adoption, and continuous improvement initiatives.
Qualifications and Skills
- Bachelor's degree in Business Administration, Engineering, or a related field, combined with 8–12 years of experience in business analysis, process improvement, and/or transformation initiatives.
- Proven ability to partner effectively with senior leadership and operational teams to drive business outcomes and organizational change.
- Strong analytical, problem-solving, and executive communication skills, with the ability to simplify complex concepts and translate insights into actionable recommendations.
- Results-oriented professional with a structured approach, strong attention to detail, and a focus on operational excellence and continuous improvement.
- Demonstrated ability to influence, collaborate, and facilitate workshops within complex, cross-functional environments.
- Bilingual in English and French, with the ability to communicate effectively with teams, stakeholders, and business partners across Canada; AI literacy and proficiency with AI tools are considered strong assets.
What Sets Us Apart:
- Ultimate Flexibility*: Enjoy a hybrid work environment that ensures the perfect balance between work and personal life.
- Well-Being First: Access a comprehensive benefits program designed to take care of you.
- Flexible Time Off*: Paid leave, sick days, and vacation time to recharge and spend quality time with loved ones.
- Exclusive Discounts*: Enjoy 50% off regular-priced items from PENN. Penningtons, Reitmans, and RW&CO.
- Referral Rewards*: Refer your professional network and earn a bonus for helping us grow our talented team
- Growth opportunities*: Annual bonuses, career advancement, and tuition reimbursement to help you reach your professional goals.
*Certain conditions apply
Total rewards are aligned with your employment status, offering different perks depending on whether you're full-time, part-time, or under contract.
Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.
The use of Artificial Intelligence may be used for candidate screening purposes.
We thank all applicants. Only selected candidates will be contacted.
#LI-HV1
#LIhybrid
Skills Required
- Bachelor's degree in Business Administration, Engineering, or related field
- 8-12 years of experience in business analysis, process improvement, or transformation initiatives
- Strong analytical and problem-solving skills
- Bilingual in English and French
- Proficiency with AI tools
What We Do
Why Reitmans (Canada) Limited At RCL (as we affectionately call ourselves), every moment of every day revolves around our customers and our love of fashion. We believe fashion empowers our customers to put their best foot forward when it matters the most. From the design table to the stores, we are always finding new ways to create memorable experiences, backed by a strong brand portfolio and powered by the most passionate people in the industry. We are proud of our almost one hundred years of history as Canada’s fashion retail icon, and we have a remarkable story to tell. Operating under three flagship brands – Reitmans, PENN. and RW&CO. – we thrive by demonstrating our passion for fashion. Our innovation and drive to constantly raise the bar on customer experience is complemented by our dedicated and talented team – our most important asset. Being RCL is all about caring for our people, working collaboratively and authentically, while inspiring performance. Our values come to life through the passionate people we hire, the charities we support and business relationships we create both in Canada and abroad. Come fashion your new career with us careers.smartrecruiters.com/ReitmansCanadaLteLtd/en
