Job Description Summary
As part of our Compliance, Supervision, Risk & Audit (CSRA) IT Team, Senior Analyst will serve as a strategic partner to business and IT driving the delivery of innovative, scalable, and efficient technology solutions. You will lead the end-to-end analysis process, from requirements gathering and documentation to solution validation and implementation support. This role requires a blend of business acumen, technical expertise, and leadership to influence outcomes and ensure alignment with organizational goals.Job Description
Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.
Responsibilities
Translate business needs into clear, actionable technical requirements and user stories.
Act as a subject matter expert (SME) for assigned systems and business domains.
Lead the elicitation, documentation, and management of business and functional requirements for complex technology initiatives.
Collaborate with cross-functional teams including developers, QA, and business stakeholders to ensure successful delivery.
Facilitate user acceptance testing (UAT), validate test cases, and ensure solutions meet business expectations.
Create and maintain process flows, wireframes, prototypes, and technical/user documentation.
Support production issue triage and resolution
Apply project management, change control, and issue tracking best practices throughout the project lifecycle.
Skills
Minimum of a Bachelor's degree in Computer Science, MIS, Business or related degree and five (5) years of relevant experience or a combination of education, training and experience.
Proven ability to elicit & document business requirements, influence stakeholders, and drive consensus across diverse teams.
Proficient in data analysis, testing support, and issue triaging.
Strong understanding of SDLC, Agile, Waterfall, and hybrid methodologies.
Proven ability to manage vendor relationships, including defining scope, monitoring deliverables, mitigating risks, and ensuring adherence to contractual SLAs.
Experience with tools like SQL, TFS, Azure DevOps, ServiceNow, Visio, and Postman a plus.
Demonstrated ability to manage multiple priorities and switch between projects as needed.
Excellent communication skills with the ability to translate between technical and business audiences.
Experience with Compliance/Risk Management based software implementations, specifically OpenPages, Business Continuity in the Cloud, or Everbridge 360 a plus.
Familiarity with AI tools (e.g., Copilot, ChatGPT) for documentation and productivity is desirable.
Education
Bachelor’s: Accounting, Bachelor’s (Required)Work Experience
General Experience - 3 to 6 yearsCertifications
Travel
Less than 25%Workstyle
HybridThe total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm
At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
#LI-SA1Skills Required
- Bachelor's degree in Accounting, Computer Science, MIS, Business, or related field
- Minimum of five (5) years of relevant business/technology analysis experience
- Proven ability to elicit and document business and functional requirements and drive stakeholder consensus
- Proficient in data analysis, testing support, user acceptance testing (UAT), and issue triaging
- Strong understanding of SDLC, Agile, Waterfall, and hybrid delivery methodologies
- Experience managing vendor relationships, defining scope, monitoring deliverables, and enforcing contractual SLAs
- Experience creating process flows, wireframes, prototypes, and technical/user documentation
- Experience with tools such as SQL, TFS, Azure DevOps, ServiceNow, Visio, and Postman
- Experience with Compliance/Risk management implementations (OpenPages, Business Continuity in the Cloud, Everbridge 360)
- Familiarity with AI documentation/productivity tools (e.g., Copilot, ChatGPT)
- Excellent communication skills; ability to translate between technical and business audiences
What We Do
Founded in 1962 and a public company since 1983, Raymond James Financial, Inc. is a Florida-based diversified holding company providing financial services to individuals, corporations and municipalities through its subsidiary companies engaged primarily in investment and financial planning, in addition to capital markets and asset management. The firm's stock is traded on the New York Stock Exchange (RJF). Through its three broker/dealer subsidiaries, Raymond James Financial has approximately 8,400 financial advisors throughout the United States, Canada and overseas. Total client assets are $1.18 trillion (as of 9/30/2021). Raymond James has been recognized nationally for its community support and corporate philanthropy. The company has been ranked as one of the best in the country in customer service, as a great place to work and as a national leader in support of the arts.
