Senior Business Analyst - Size & Fit (all genders)

As a Business Analyst for Size & Fit, you will play a key role in addressing the challenge of finding the right fit in online shopping. Size and Fit works towards solving the customer problem of not being able to find the right fit in online shopping. Our mission involves gaining a deep understanding of customers’ preferences related to size and fit, as well as a comprehensive knowledge of product attributes and influencing assortment buying decisions with sizing insights. In this role, you will collaborate closely with the Size and Fit team, which includes members from Product Management, Analytics, Applied Science, and Engineering. You will act as a bridge to the commercial team. You will measure and analyze how the solutions we provide to our customers are impacting our business and your insights will enable strategic commercial decisions at Zalando.

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups 

• Bring the business data-driven analytical approach to the Size & Fit Team; you generate hypotheses and try to test them by performing descriptive, exploratory and quantitative analyses.

• Translate data into actionable insights for the business.

• Know when a hypothesis can only be tested by an experiment, and you can help create and drive them.

• You are the connector between the Product and the Business.

• You can translate the Size and Fit benefits to answer complex business questions and identify and measure commercial opportunities. 

• Be a reliable partner for the Size & Fit Team when related to commercial reporting and analytics, and support the team with more complex analysis.

• Close cross-functional collaboration with Applied Science, Product, Engineering and Operations to drive innovation.

• You incorporate data from different sources within and outside of Zalando to drive projects. 

• Proven track record of 5+ experience in analytics, preferably with some experience in e-Commerce and product development teams.

• University degree in Mathematics, Economics, Computer Science, Quantitative social science, or a comparable subject. 

• Experience with data visualization tools such as Looker Studio, Tableau, MicroStrategy, or equivalent.

• Advanced statistical skills such as A/B testing and causal inference. Constant drive and tenacity to learn new techniques and tools are a must.

• Understanding of the economics of online platforms and/or online fashion retailers, as well as the commercial KPIs governing their success.

• Effective communication to convince any audience with the insights you generate and compelling storytelling in any form that enables  decision-making.

• Enjoy working cross-functionally; you have great stakeholder management skills to work with different levels of management to support, challenge and bring solutions.

• Hands-on mentality, a person who always finds solutions to challenges. You are proactive, can adapt quickly to changes and always remain focused on our quality objectives.

• Advanced SQL skills and Python (Nice to have)

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

• Two paid volunteering days a year

• In a hybrid working model with 60% remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year to start

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching are available

• Drive your development through our training platform and biannual peer-to-peer review