City/State
Virginia Beach, VAWork Shift
First (Days)Overview:
OverviewThis Senior Business Analyst will be responsible in supporting all technical and back-end processes and reporting for our CRM/Salesforce platform. The Senior BA will also be responsible for identifying process improvements and streamlining processes to include developing workflows and supporting policies and procedures for new products, services, and new capabilities. The Senior BA will track issues, perform root cause analysis and facilitate expedited recovery when warranted.
The Senior BA will engage formal project management and other function area support as required.
This Senior BA will also be responsible for reporting externally and internally.
Education- Bachelor's Degree (Required)
- Master's Degree (Preferred)
- No specific certification or licensure requirements
- Required to have 3+ years in healthcare
- Required to have 3+ years in project management
- Required to have 3+ years in Analytics
- Experience with advanced Excel.
- Experience creating Salesforce reports and dashboards
- Experience eliciting requirements and documenting business requirements
- Experience with Salesforce Object Query Language (SOQL)
- Experience with Salesforce data loader or a similar tool (Salesforce inspector, Workbench)
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $61,235.20 - $102,065.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Keywords, SQL, Excel, MS Excel, Microsoft Excel, Salesforce Object Query Language, SOQL, Salesforce Object Query Language (SOQL), salesforce inspector, Workbench, data loader, analytics, data analytics, business requirements, BRD,
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Top Skills
What We Do
Sentara Healthcare celebrates a 130-year history of innovation, compassion and community benefit. Based in Norfolk, VA, Sentara is a diverse not-for-profit family of 12 hospitals, an array of integrated services and a team of nearly 30,000 strong on a mission to improve health every day. This mandate is pursued through a disciplined strategy to achieve Top 10% performance in key measures through shared best practices, transformation of primary care through clinical integration and strategic growth that adds value to the communities we serve in Virginia and North Carolina.
