SENIOR BUSINESS ANALYST – PUBLIC SAFETY SYSTEMS
Contract | Onsite – Towson, Maryland area | Anticipated start December 2026 | ~2,080 hours (approx. 12 months)
About the role
ANGARAI is seeking a hands-on Senior Business Analyst to support a government client's Public Safety technology portfolio. The first assignment supports the replacement of a core public safety system. Business requirements have already been captured; you will validate and refine them with stakeholders and subject-matter experts, support solution evaluation and vendor activities, and drive the implementation through testing, go-live and post-production support. After this project you will support other Public Safety systems (Police, Fire, 911, Corrections) and agency business-process improvement.
What you will do
- Develop functional and non-functional system requirements from documented business requirements
- Work with development staff and vendors on prototype designs for medium- to large-risk projects
- Write detailed unit/system test scripts; facilitate User Acceptance Testing (UAT)
- Analyse existing business processes and data flows; produce system designs, delivery roadmaps and integration designs
- Capture, consolidate and communicate information from SMEs; translate requirements into precise design documents
- Support internal/external integrations — design, testing, troubleshooting
- Gather and document requirements for change requests (break/fix) after go-live
- Provide metrics on reporting, system performance and process control
- Participate in or conduct user training
Minimum qualifications (all required — please address each directly in your resume)
- Bachelor's degree in Business, Computer Science or a related field and 5+ years in systems analysis, change-management analysis, project management, program analysis or a closely related field
- Demonstrated experience implementing public safety systems (e.g., Jail Management, CAD/RMS, courts, corrections, 911) AND supporting the system post-production as the primary technical resource
- Knowledge of planning, developing, implementing and maintaining computer information systems
- Skill in analysing business operations and administrative processes for automation
- Ability to assess feasibility/suitability of IT projects; strong working relationships; precise technical documentation
- Proven ability to produce business requirements, functional specifications, test plans and test scripts for varied audiences
- Excellent oral and written communication with clients and vendors; strong analytical and problem-solving skills; outstanding business-process fluency
- Team player; maintains security and confidentiality of sensitive data
Preferred
- Experience working for or inside a government entity
- 5+ years on Public Safety projects
Work location and conditions
- This is an onsite position based in the Towson, Maryland area. Fully remote or out-of-state employment is not available. Please apply only if you can work onsite in Towson on a regular weekly basis.
- Available to start December 2026 and commit to the full assignment
- A comprehensive criminal background check is required and must be cleared before the assignment is awarded; please be ready to begin it early. A client-issued badge must be worn onsite.
- Must be legally authorized to work in the United States.
What to provide with your application
- Current resume addressing each minimum qualification
- Two professional references (name, role, organisation, phone) from engagements where you performed similar work
- Written confirmation of your availability to start in December 2026 and to work onsite in Towson
- Answers to the short screening questionnaire in the application form
If you apply through a job board, you will receive the screening questionnaire by email.
ANGARAI is an MDOT MBE, HUBZone-certified Maryland firm. Equal Opportunity Employer.
Skills Required
- Bachelor's degree in Business, Computer Science, or a related field
- 5+ years of experience in systems analysis, change-management analysis, project management, program analysis, or a closely related field
- Experience implementing public safety systems such as jail management, CAD/RMS, courts, corrections, or 911 systems
- Experience supporting an implemented public safety system post-production as the primary technical resource
- Knowledge of planning, developing, implementing, and maintaining computer information systems
- Ability to analyze business operations and administrative processes for automation
- Ability to assess IT project feasibility and suitability
- Ability to develop business requirements, functional specifications, test plans, and test scripts
- Strong technical documentation, analytical, problem-solving, oral communication, and written communication skills
- Ability to work effectively with clients, vendors, stakeholders, and subject-matter experts
- Ability to maintain security and confidentiality of sensitive data
- Ability to work onsite in the Towson, Maryland area on a regular weekly basis
- Availability to start in December 2026 and commit to the full assignment
- Legal authorization to work in the United States
- Ability to pass a comprehensive criminal background check
- Experience working for or inside a government entity
- 5+ years of experience on public safety projects
What We Do
Angarai International, Inc. is a professional management consulting firm specializing in enterprise transformation and oversight services. The organization provides business advisory and innovative solutions, partnering with local, state, and federal entities to drive organizational change. They focus on project management and professional management solutions to assist clients in achieving strategic objectives and improving operational efficiency.
