Senior Business Analyst (PolicyCenter)

Summary

Our Professional Services team partners with P&C insurers worldwide to implement and optimize Guidewire’s cloud-based InsuranceSuite, turning complex business needs into production-ready solutions that deliver measurable value. We focus on operational excellence, AI-enabled delivery, and best practices that accelerate cloud adoption and customer success. You’ll join a global, collaborative team that blends deep insurance expertise with modern delivery methods.
As a Senior Business Analyst (PolicyCenter), you will lead functional workstreams on implementation and enhancement projects, shaping how customers underwrite, rate, and manage policies on our platform. You’ll translate P&C product and rating requirements into scalable PolicyCenter designs that balance out-of-the-box capabilities with customer needs. This role sits at the center of Guidewire’s mission to transform how the world’s P&C insurers do business using digital, core, analytics, AI, and cloud.

Job Description

What you’ll do

• Lead discovery and requirement workshops to capture underwriting, product, rating, and policy lifecycle needs, translating them into clear user stories and functional specifications for PolicyCenter.

• Design PolicyCenter configurations for product model, coverages, rating worksheets, workflows, underwriting rules, and job lifecycles, using out-of-the-box capabilities wherever possible.

• Perform process and gap analysis across quoting, issuance, endorsements, cancellations, and renewals, recommending scalable solutions that reduce implementation effort and time.

• Collaborate with architects and integration teams to define integrations between PolicyCenter, BillingCenter, ClaimCenter, and external systems (rating engines, bureaus, third-party data), ensuring data quality and performance.

• Partner with underwriters, actuaries, product owners, developers, and QA to align configurations with filed products, pricing strategies, and regulatory expectations.

• Support Agile delivery through backlog grooming, clear acceptance criteria, requirement traceability, and validation during functional, integration, and user acceptance testing.

• Use project data and feedback to refine configuration approaches and help turn services-led innovation into repeatable offerings across customers and regions.

• At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

What you’ll bring

Required

• 6–10 years of experience as a Business Analyst in the P&C insurance domain, covering key policy lifecycle processes (new business, endorsements, renewals, cancellations, rewrites).

• Hands-on experience with at least one end-to-end Guidewire PolicyCenter implementation or major enhancement, including product model, rating, and job lifecycle configuration.

• Strong understanding of P&C concepts such as coverages, limits, deductibles, underwriting rules, and rating structures (base rates, modifiers, tiers, surcharges, discounts).

• Proven experience in Agile/Scrum teams, writing user stories and acceptance criteria, and working closely with developers and QA.

• Strong analytical and problem-solving skills, with the ability to break down complex scenarios into practical solution options.

• Clear, confident communication and facilitation skills with business and technical stakeholders in distributed teams.

• Ability to manage priorities across multiple initiatives while maintaining a strong focus on customer outcomes.

• Demonstrated ability to embrace AI and apply it to your role, using data-driven insights to drive innovation, productivity, and continuous improvement.

Preferred

• Guidewire Certification – Certified Ace – Policy Center Business Analyst

• Exposure to AI-enabled tools in software delivery (for example, analysis, documentation, testing support, or configuration quality checks).

• Experience in Professional Services or consulting environments, with awareness of project timelines, economics, and value realization.

• Bachelor’s degree in business, engineering, information systems, or a related field, or equivalent practical experience.

Your Impact

We believe in clarity and setting you up for success. In your first months, you will learn our implementation methodology and PolicyCenter capabilities while pairing with experienced consultants on an active project. You’ll start by owning focused functional areas—such as a product line, rating component, or policy transaction—building relationships with customer product owners, underwriters, and technical teams. Within your first 6 months, you will lead end-to-end policy workstreams, from requirement workshops through solution design and testing, helping reduce rework, shorten time-to-value, and drive consistent, repeatable patterns in Professional Services. Over time, your work will influence how insurers adopt Guidewire’s cloud and AI capabilities, directly contributing to customer success and our broader mission in the P&C industry.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.