Senior Business Analyst - Payments

As a Senior Technical Business Analyst within NAB, you'll engage with stakeholders to shape and break down initiatives for Agile Engineering squads, while managing prioritization of user stories with Product Owners and User Experience Teams. 

MAIN RESPONSIBILITIES:

• Work with different team/ business unit such as security, architect; Work with data team to build dashboard 

• Provide reporting to executive leader 

• Leading Business improvement, transformation projects 

• Elicit requirements so when there are business changes, be able to know what is required business do differently and standardize the process 

• Having set of skills: Data analyst, reporting (no need advance level because having person is working on data reporting) 

• Be able to grasp what business wants to reach the GAP of business and transfer to respective teams 

• Produce relevant documentation and keep them timely updated and transparent with the team 

• Communicate iteration priorities, feature sets, roadmaps, and customer feedback to a variety of different stakeholders and executives 

• Apply strong Business Analysis skills and methodologies to ensure that what is produced is aligned and value maximized for our customers 

• Engage and discuss with the client on the status of a project, as well as constantly ensure our clients' requirements are understood by the team 

• Assess existing processes to identify redesign or enhancement opportunities to deliver improved productivity or efficiency to the business 

• Support and review the testing scenarios, test data and defects verification throughout the delivery  

• Represent the project team at workshops, presentations, showcases, and other meetings as appropriate, ensuring any decisions made are communicated back to the engineering team 
   

• Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.

YOUR SKILLS AND EXPERIENCES 

Must have 

• At least 5 years of experience as a Technical Business Analyst or Product Owner with highly developed Technical Analysis skills (Also open to Middle Level with at least 3 years of experience working as BA/PO) 

• Excellent English communication skills (both verbal & written) and strong Presentation capabilities; 

• Good Project management skills, transformation skills 

• Very good critical thinking, “dare to speak up”, provide consulting to business 

• Advanced skills in using suitable tools for business modelling, drawing business and technical flows/diagrams, creating mock-ups /wireframes/prototypes, etc. 

• Good skill in Elicitation and Requirement analysis & documentation with a high-level focus on details 

• Hands-on experience in influencing and collaborating with internal stakeholders such as Product Owners, Solution Designers and Architects 

• Working knowledge of technical concepts (e.g. user interfaces, API, databases system integration) and dealing with technical stakeholders 

• Strong problem solving and troubleshooting skills, with detail-oriented mindset 

• Experience with Agile methodology, especially Scrum framework 

• Experience in the UI/UX or understanding of user-centric mindset 

Nice to have 

• Have basic knowledge of cloud-based technologies (Amazon Web Services is preferred) 

• Experience or knowledge of BABOK® Knowledge Areas is a plus 

• Bachelor's Degree, preferably in IT/Engineer, Business Information System, Computer Science or related areas 

• Experience in the Banking or Financial Services industry (Preferred) 

• Any additional certification or training in BA, PO, UX, or related area (e.g. PSPO, CSPO, CBAP) (preferred) 

THE BENEFITS AND PERKS 

We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits. 

1. Generous compensation and benefit package  

• Attractive salary  

• 20-day paid annual leave and 7-day paid sick leave 

• 13th month salary and Annual Performance Bonus 

• Premium healthcare for yourself and family members 

• Monthly allowance for team activities 

• Premium welcome kit and occasional gifts of appreciation 

• Extra benefits on your work anniversary 

2. Exciting career and development opportunities   

• Large scale products with modern technologies in banking domain 

• Clear roadmap for career advancement in both technical and leadership pathways 

• Access to digital learning platform such as Udemy 

• Consistent and high-quality leadership training through the Distinctive Leadership program (DLP) 

• Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers) 

• Sponsored English course with native teachers 

• Opportunity for training in Australia 

3. Professional and engaging working environment   

• Hybrid working model and excellent work-life balance 

• State-of-the-art & modern Agile office 

• Food and beverages in the office pantry 

• Employee Assistance Program to improve your physical and mental health 

• Annual team activities and company events 

• A solid and talented team behind you – great people who love what they do 

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE 

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow. 

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process. 

CLOUD-FIRST  

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!  

If this excites you, let's have a chat over a cup of coffee!