Senior Business Analyst, Operations

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met.   If you're ready to join the TSTC family and make great memories please complete our application process.

Job DescriptionThe Operations Senior Business Analyst supports data-informed planning, reporting, and operational decision-making across TSTC. This position serves as a senior technical individual contributor responsible for locating, refining, transforming, and presenting data in ways that support institutional priorities, required reporting, accreditation submissions, and operational improvement. The role works closely with users, project teams, and data stakeholders to gather requirements, evaluate system capabilities, propose solutions, and translate technical specifications into clear information for end users. The Operations Senior Business Analyst contributes specialized expertise across the data-to-presentation pipeline while supporting accuracy, alignment, regulatory awareness, and continuous improvement in service to the College’s mission.
Hiring Range is $75,643.83 - $86,990.40 USD Annual.
The final salary offer will be determined based on the candidate's qualifications and experience.
Equivalent combination of education, training and relevant professional experience will be considered.

Essential Functions

The employee will demonstrate TSTC's Core Values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and community members.

Data Analysis & Reporting 

Locates, refines, cleans, and transforms data into usable datasets that support operational reporting, institutional planning, and decision-making. Presents data in a clear and straightforward way for end users, ensuring information is accurate, accessible, and aligned with business needs. Supports required reporting, including IPEDS, THECB, and accreditor submissions, with a focus on accuracy, alignment, and meaningful institutional insight.

Technical Development & Data Tools

Applies technical knowledge of SQL Server or similar database platforms, JavaScript, HTML, Excel formulas, workflow scripting, Power Query, Power BI, and related reporting tools to develop and support data solutions. Works across the full data-to-presentation pipeline, including locating source data, refining and cleaning information, transforming data into usable formats, and supporting dashboards or reporting outputs that help users understand and act on information.

Collaboration & Communication

Facilitates sessions with users to gather requirements, cross-reference needs with the capabilities of data systems, and propose practical solutions. Serves as a bridge between data and end users by translating technical specifications into straightforward language that supports understanding and adoption. Works independently when needed and collaborates with project team members across the institution during high-priority or “all hands on deck” projects.

Project & Work Management

Manages multiple projects and workstreams simultaneously while maintaining strong ownership of assigned responsibilities. Adjusts requirements and solutions based on stakeholder feedback while considering existing business processes, current systems, institutional priorities, and emerging technology trends. Demonstrates effective time management, self-direction, and independent problem-solving in support of timely and accurate work delivery.

Quality, Compliance & Continuous Improvement

Ensures reporting processes align with broader data strategy, institutional priorities, and applicable regulatory expectations. Maintains awareness of reporting and compliance requirements and helps translate those requirements into meaningful insights for the College. Identifies opportunities to improve reporting processes, data tools, workflows, and user support while continuing to learn new skills, technologies, applications, systems, and frameworks that strengthen the effectiveness of the role.

Education & Experience

Minimum Qualifications

Bachelor's degree in a related field.

A minimum of four years of relevant professional experience in data analysis, business intelligence, reporting, or a related technical field.

Experience with SQL Server or a similar database platform.

Experience with development technologies, including JavaScript and HTML.

Experience with reporting to outside agencies.

Experience using formulas in Excel.

Experience with workflow scripting in whiteboard applications.

Relevant professional experience may be considered in lieu of formal education where appropriate and consistent with TSTC's equivalency philosophy.

Preferred Qualifications

Experience with Power Query, including M and DAX, and Power BI.

Data warehouse experience, such as Azure or a similar platform.

Data Fabric experience, such as Microsoft Fabric or a similar system.

Programming experience in Java, Python, or a similar object-oriented language.

ERP reporting experience with Workday or a similar enterprise system.

Experience with calculated fields in a reporting system.

Experience working with APIs.

Experience using AI tools to learn new applications and systems and to accelerate work.

Experience with agile development methodologies.

Skills & Abilities

Ability to locate, refine, clean, transform, and present data in a clear and usable format for end users.

Strong verbal and written communication skills with the ability to translate technical specifications into straightforward language.

Ability to facilitate requirements-gathering sessions with a variety of users and propose solutions based on system capabilities and business needs.

Strong analytical and problem-solving skills with the ability to manage moderately complex issues and multiple projects simultaneously.

Ability to work independently, take ownership of assigned work, and function as a self-starter in a changing environment.

Ability to adjust requirements and solutions based on stakeholder feedback while considering existing business processes, systems, and technology trends.

Technical proficiency with database platforms, reporting tools, development technologies, Excel formulas, and workflow scripting.

Ability to collaborate effectively with project teams and support department needs ranging from simple tasks to complex assignments.

Core Competencies

Communication

Demonstrates clear, timely, and effective communication with internal and external stakeholders to support understanding, coordination, and informed decision-making. Facilitates sessions with many types of users to gather requirements, cross-reference those requirements with data system capabilities, and propose practical solutions. Translates technical specifications into straightforward language that helps end users understand and apply data solutions effectively.

Job Knowledge

Demonstrates advanced technical knowledge of data systems, reporting tools, and the full data-to-presentation pipeline. Applies that knowledge to locate data, refine and clean information for accuracy, transform data into usable datasets, and present information clearly for end users. Maintains a willingness to learn new skills, technologies, applications, systems, and frameworks in support of service excellence and continuous improvement.

Ownership & Accountability

Takes ownership of assigned work and demonstrates accountability for delivering accurate, timely, and useful results. Functions as a self-starter and independent problem solver with strong time management skills. Handles change effectively by adjusting requirements and solutions based on stakeholder feedback while maintaining awareness of business processes, system limitations, and emerging technology trends.

Teamwork & Service

Collaborates effectively and respectfully with teammates, users, and project team members across the institution. Handles moderately complex issues and problems while contributing to a service-oriented team environment. Supports department needs by taking on tasks ranging from simple to complex and participating constructively in collaborative projects that advance institutional goals.

Extra Duties Statement

This job description outlines the general responsibilities and expectations of the role. It is not intended to include every task or responsibility. Additional duties may be assigned by leadership as needed.

This position is classified under Fair Labor Standard Act (FLSA) as exempt and operates in a professional and instructional environment that may include campus offices, classrooms, or lab settings. 

TSTC will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position. 

TSTC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, genetic information, or veteran status. 

The role may require movement across campus, participation in meetings, and engagement with faculty, staff, and students to support institutional goals. 

Work is primarily performed in an office or academic environment using standard technology and communication tools. 

These activities can be performed with or without reasonable accommodation to support the essential functions of the position.

This position may be considered for telework options based on eligibility under TSTC's Telework Policy, aligned with State of Texas requirements. Telework eligibility is determined by role responsibilities and business needs.

Equal Opportunity Employer

Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.

Background Checks

A criminal history background check will be required for the finalist(s) under consideration for this position.