Senior Business Analyst, Integrations

DISA Global Solutions is an industry-leading safety and compliance solutions provider with customers across the Globe since 1986 and more than 1,200+ Team members across more than 30 locations. When you join the DISA Team, you join an industry leader that more than 30% of fortune 500 companies use. With a rich history of IT innovation, we have more than 55,000 customers and complete more than 10 million orders each year. 

DISA is proud to be a “Top Workplaces” award winner across multiple locations in 2023. We offer competitive pay, a robust benefits package, and an exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities for career advancement. We host monthly appreciation events, and our internal learning and development team provides the resources for employees to engage in continuing education and training. 

Position Summary:

As a Senior Business Analyst, Intergrations, you will join our cross-functional team built to deliver competitive screening solutions to various market segments. The position's responsibility extends from overseeing the implementation of new integration partnerships to creating client specific connections with those partners.  The ideal candidate will possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time in the market to understand their problems and find innovative solutions for the broader market.

Essential functions, responsibilities:

• Collaborating with prospective users and clients to understand and anticipate their needs and translate them into integration requirements.
• Work independently to coordinate and solve complex technical data communication and integration issues
• Analyze technical integration issues, tracking to closure
• Create documentation to support the facilitation of the integration lifecycle.
• Review of API specs to determine path for integration connection and mapping.
• Ensure DISA and partner systems can communicate with each other.
• Overseeing all stages of integration connection including client discovery, user acceptance testing and resolution of any issues.
• Monitoring and evaluating integration progress at each stage of the process
• Complete acceptance testing and provide feedback to the development team and/or ATS partner when needed to reproduce possible defects
• Liaising with the solution team and end-users to deliver updates.
• Provide documentation, training and support to external customers as needed.
• Other similar and/or related duties as assigned.

Key Skills & Experience:

• Bachelor’s degree preferred, or equivalent 5 or more years of related job experience working as a business analyst or directly in a business operational role.
• Experience in CRA/background screening industry (Highly preferred)
• Must be able to speak, read, and write in English.
• Must be able to handle multiple projects at one time and be result-oriented.
• Excellent written and verbal communication skills, including active listening (communicating with clients, consumers, and internal departments).
• Proficient computer skills, including Microsoft Outlook and web applications
• Demonstrated problem solving skills
• Basic knowledge of XML and network infrastructure
• Teamwork to communicate effectively and efficiently with all parties involved.
• Able to discreetly handle highly sensitive and confidential information.

Work Schedule: Monday-Friday 7:00 am – 4:00 pm CST

Physical Working Conditions (ADA): The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job the employee is regularly required to talk, hear, walk, sit, stand, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms.  Employee must occasionally lift up to twenty - five (25) pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work Environment: The noise level in the work environment is moderate.

The pay range for this position is listed below. Your actual pay rate will vary based on: Geography, Skill-Set and applicable Local and State Pay Practices. Any questions, please contact our DISA Recruiting Team at [email protected].

Job Pay Range

EOE/M/F/Vet/Disability